General Manager

50.00 - 55.00 GBP Annual
30 Apr 2018
21 May 2018
Contract Type
Full Time
General Manager Job Description

Role Summary:

The General Manager reports to the Regional Director. The General Managers' role is to lead and manage all aspects of the Service Centre operation for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. The General Manager is also responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. The General Manager will also manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects.

Essential Criteria:

-Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.

-Experience of managing budgets in excess of GBP4m.

-Have the ability and the track record to seek improvements without having to be prompted.

-Ability to identify problems and design deployable solutions.

-Proven record of successful Customer interface and supplier management.

-Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.

Why DX?

As the specialist provider of customer-driven solutions for the delivery of time sensitive, mission critical, two-man and high value deliveries, DX routinely handles goods from many etailers, high street retailers including homeware, and a wide range of items from many industry sectors including legal papers, jewellery, optical lenses, pharmacy items and high street fashion.

We think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day or not if we fail.

It could be a passport for a ski holiday. The watch that'll make the perfect birthday gift, or the commercial contract giving a client's overseas expansion the green light

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