EVENT MANAGER
- Recruiter
- Anonymous
- Location
- Sittingbourne
- Salary
- 25000.00 - 28000.00 GBP Annual
- Posted
- 29 Apr 2018
- Closes
- 27 May 2018
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
The Event Manager is ultimately responsible for overseeing the successful delivery of events (predominantly Weddings), and the required planning for them.
Key Roles & Responsibilities:
- Event Delivery - managing all aspects of management for events to ensure quality standards.
- Team management - planning workloads of event teams, ensuring correct staffing levels in place. Training, supervision and direction of those teams of staff as necessary and ensuring they meet the required quality levels.
- Cost aware - ensuring all processes are organized in an efficient manner to ensure unnecessary expense is avoided (for example over staffing on events), remaining vigilant for any cost saving opportunities.
- Customer Liaison - handling all event customers, viewing appointments/sales meetings, meeting with them and ensuring relevant communications issued to them in a timely fashion.
- Continuous improvement review - identifying areas in need of improvement and initiating any required changes to processes and systems (policies and procedures) to ensure consistency within the team, maximum efficiency, customer experience, and to uphold the standards of our brand.
- Department Liaison - regular liaison between departments to ensure events are organized smoothly across the different departments involved. Ensuring timely reports in advance for all departments to allow them to be their most efficient and well organized also
- Marketing - recognizing areas in need for improvement and liaising with the Marketing Manager & General Manager on this.
- Forward preparation - capable of coordinating an event team whilst simultaneously overseeing a team prepping or planning the next event.
- Targets/Reports - be responsible for reviewing targets, ensuring they are met and reacting accordingly, monthly reporting to other department managers on - KPI's, and working towards awards as necessary.
Key Competencies Required:
- Flexibility / adaptability
- Highly organised
- Initiative
- Excellent verbal and written communication
- Champion/leading continuous improvement
- Collaboration / cooperation
- Attention to detail
- Project management
- Strategic thinking
- Time management
- Problem solving
Key Roles & Responsibilities:
- Event Delivery - managing all aspects of management for events to ensure quality standards.
- Team management - planning workloads of event teams, ensuring correct staffing levels in place. Training, supervision and direction of those teams of staff as necessary and ensuring they meet the required quality levels.
- Cost aware - ensuring all processes are organized in an efficient manner to ensure unnecessary expense is avoided (for example over staffing on events), remaining vigilant for any cost saving opportunities.
- Customer Liaison - handling all event customers, viewing appointments/sales meetings, meeting with them and ensuring relevant communications issued to them in a timely fashion.
- Continuous improvement review - identifying areas in need of improvement and initiating any required changes to processes and systems (policies and procedures) to ensure consistency within the team, maximum efficiency, customer experience, and to uphold the standards of our brand.
- Department Liaison - regular liaison between departments to ensure events are organized smoothly across the different departments involved. Ensuring timely reports in advance for all departments to allow them to be their most efficient and well organized also
- Marketing - recognizing areas in need for improvement and liaising with the Marketing Manager & General Manager on this.
- Forward preparation - capable of coordinating an event team whilst simultaneously overseeing a team prepping or planning the next event.
- Targets/Reports - be responsible for reviewing targets, ensuring they are met and reacting accordingly, monthly reporting to other department managers on - KPI's, and working towards awards as necessary.
Key Competencies Required:
- Flexibility / adaptability
- Highly organised
- Initiative
- Excellent verbal and written communication
- Champion/leading continuous improvement
- Collaboration / cooperation
- Attention to detail
- Project management
- Strategic thinking
- Time management
- Problem solving