Customer Contact Advisor

Customer Contact Advisor

Bedlington, Northumberland

Salary: £19,086.00 pro rata per annum

Temporary contract, fixed term for 6 months

Part-time – 12 hours per week, Saturday & Sunday

Housingrecruit.com is currently advertising for a temporary part-time Customer Contact Advisor on behalf of our client based in Bedlington.

They is one of the largest property management and development organisations in the North East of England. They build, rent and sell and manage homes, provide estate and facilities management and specialist care and support services to over 60,000 customers.

Are you interested in a career with an organisation committed to making a difference to customers, tenants and communities? Are you passionate about delivering frontline call handling and looking for a new challenge? Then you should be interested in this latest vacancy.

An opportunity has arisen for a Customer Contact Advisor to join the Control Centre team based between Willow Vale, Bedlington, and our client’s Head Office, which operate an out-of-hours emergency response to tenants.

As a Customer Contact Advisor, you will deal with repairs requests and on occasion more general enquiries. Sometimes the nature of these calls will involve people experiencing difficult situations where problem-solving and customer service skills are essential. 

If you have excellent communication skills and a team focused approach to work they want to hear from you. You must also be confident in using various IT systems.

Closing Date: 12 noon Wednesday, 9^th May 2018

How to apply:

For more information about the role or to complete the application process please click the apply button to go to the recruiter’s website.