Telemarketing Executive

25 Apr 2018
23 May 2018
Contract Type
Full Time

The provision of first class, professional and diligent client care in creating leads over the telephone for relevant departments who shall administer insurance policies offered by the Company.
Responsible to:

Reporting to your Branch Manager, you are responsible to the Company, your colleagues, insurers and our clients
Skills Required:

The ability to communicate clearly, positively and effectively
To display a positive and enthusiastic work ethic and style
To build instant rapport with our clients
The ability to work effectively and in an organised manner both independently or co-operatively as part of a team
The ability to listen to clients and identify their needs as well as overcoming objections
Principal Duties:

To identify potential business opportunities and create generate leads that are appropriate for our client's needs with due care and consideration
To assist your Branch Manager in meeting, and wherever possible, exceeding Branch objectives
To exceed client expectations in terms of efficiency, effectiveness and responsiveness through the diligent and professional conduct of your duties.
To act in such a way as to encourage a working environment free from harassment, bullying and discrimination
To ensure that the requirements of our clients are at least always met, and to look for opportunities to exceed expectation
To embrace and follow all internal procedures
To take responsibility for your own personal development in terms of enhancing your knowledge and understanding of the products we offer and in developing your career within the Company
To assist in the smooth and efficient day-to-day running of the office
To share ideas and information with your Branch Manager
To act as an ambassador for the company at all times through first class personal presentation and conduct