Project Support Officer
New opportunity not to be missed. NFER is looking to recruit an enthusiastic Project Support Officer to join the team based in Slough. Joining us on a full time permanent basis, you will receive a competitive salary of circa £26,000 per annum depending on qualifications and experience.
NFER is an independent research organisation, which undertakes projects in all sectors of education. Joining our friendly, hard-working and successful Research and Product Operations team you’ll help make a positive difference in education.
As a Project Support Officer you’ll assist the Survey Support Manager in managing the work and staff within the survey support team. This work will involve the administration of surveys, coding /marking events, products and test development work. Ensuring that all work is managed to a high standard and to the agreed timescales to ensure an excellent customer experience.
The Project Support Officer role entails:
- Continually looking for ways to improve our processes
- Co-ordinating and planning large scale projects with pack and dispatch and checking research, data and assessment materials
- Working flexibly and reacting at speed to urgent situations
- Taking a lead role in specific projects and supervising staff
- Supporting marking events management and attending off-site events
- Telephoning to gather information from schools and individuals
- Supporting both our telephone unit team and test administrator team when required
This role does have physically demanding aspects including packing and unpacking large numbers of parcels
About you
To be successful in this Project Support Officer role you will need to have an ability to plan and supervise work, sticking to tight timescales and be willing and able to get involved in the despatch processes.
You will also be able to demonstrate:
- Excellent organisational skills with an ability to work on own initiative
- Strong attention to detail with numeric and literacy accuracy
- Ability to use Excel and Word to an intermediate level (including mail-merge, pivot tables etc.) and can learn and use various database and other applications quickly
- Good written communication skills with excellent telephone manner
About us
A registered charity with an income of £18 million and 210 staff. We undertake around 200 research projects every year, spanning all sectors of education and childrens services. Our clients include UK government departments and agencies at both national and local levels, which benefit from NFER's full range of expert and professional services. Our purpose is to provide independent evidence which improves education and training and hence the lives of learners.
We offer a pleasant office environment within beautiful green surroundings, close to Windsor and Slough town centres; connections by road, rail and air are excellent – we are within easy reach of the M4 and M40, London Paddington is 15 minutes by rail and with free parking. We believe in a work life balance with 30 days paid leave per year, over and above Bank holidays plus additional discretionary days, good support for staff development and generous pension arrangements.
How to Apply
If you are interested in this Project Support Officer opportunity, please click ‘Apply’ for further details and an application form.
Completed applications should be submitted by Midnight 13 May 2018.
Interviews taking place 21 and 22 May.
No Agencies please, if you are an agency please respect our policy of no cold calling.
The NFER is an equal opportunity employer and a Registered Charity (No. 313392).