Sales Academy Manager

Vitality, Sales Academy Manager, Stockport,  £Competitive + Bonus + Benefits

Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business.

In exchange for your hard work and commitment to Vitality as our Sales Academy Manager, we have designed a generous benefits package to reward our employees, this includes;

- Bonus

- 25 days holiday plus bank holidays

- Vitality Private Medical Insurance

- Stakeholder Pension Plan with employer contribution

- Vitality Partners and Rewards

- Access to great onsite facilities

- Stockport central location – 10 min walk from bus station and train station plus, free local parking

- 2 weeks classroom based training, ongoing development and fantastic career prospect

About the role

You will take overall responsibility for the operational management and ongoing development of the Direct Sales Academy. You will also be accountable for the induction and route to competence, or back to competence, of new and existing sales team members across Direct Sales.

Designing and developing the integrated end-to-end training and skills development programmes for inductees and under performers, you will also taka line management responsibility for a range of Healthcare Advisers, Lead Generators and Sales Coaches.

Responsibilities as our Sales Academy Manager include:

- Own the ongoing development of the skills programmes including ‘Passport to Success’, skills clinics and ad-hoc skills development interventions

- Take line management responsibility for all Healthcare Advisers, Lead Generators and Sales Coaches within the team at any given time

- Work with the operational managers, providing training needs analysis for underperforms and giving suitable advice on the admittance of underperformers. Agree suitable flight paths back to competence

- Work closely with the recruitment teams to improve the assessment and selection processes

- Input into key projects such as ‘Dazzling Conversations’ representing the Academy and ensure alignment with strategic initiatives

- Take responsibility for compliance against all relevant legislation and best practice including FCA, DMA, Offcom and any other relevant

- Embed the Vitality values as a culture into all Academy team members

- Act as the key interface between the Direct Sales Operation and the wider learning and development and training communities

- Develop robust processes with the Hub and Sales Support to ensure effective quality control and improvement

- Set realistic but stretching sales targets for all team members and be accountable for the delivery of those targets

- Deliver a suite of MI suitable for effective running of the team, driving team members performance and productivity and reporting results to the wider busines

Skills and Experience required of our Sales Academy Manager:

- At least 3 years’ experience of managing in a sales environment

- At least 2 years coaching / training / L&D experience including TNA, course design and delivery

- Intermediate knowledge of Microsoft package ie word, excel

- Intermediate knowledge of creating departmental reports

- Time management and organisational skills

- Experience of managing an outbound dialling team

- Experience managing multiple stakeholders at various levels within an organisation

- Proven track record in performance management

Working for Vitality as a Sales Academy Manager you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.

Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.

Closing Date:  Monday 14 May 2018

If you feel you have the skills and experience to become our Sales Academy Manager please click ‘apply’ today.