Retail Sales Manager

Totally Wicked, the UK’s No.1 Vaping Retailer, has an exciting opportunity for a Retail Sales Manager. The Role will be based at our HQ in Blackburn, and will receive a competitive market-based salary.

Totally Wicked is at the forefront of vaping in the UK, valuing honesty, integrity and delivering first class customer service, each and every time. We have been changing the world of vaping since 2008, providing our customers with a diverse range of the highest quality of e-cigarettes and e-liquids. 

As part of our on-going store expansion and development of the existing estate, an exciting new position is now available for an experienced Retail Sales Manager to join our growing Retail Division.

About the Retail Sales Manager role;

Reporting directly to the Retail Director, the candidate will be responsible and accountable for the attainment of revenue targets through planning & implementing, sales initiatives, both short and long range, targeted towards existing and new consumers in our High Street Retail stores by performing the following duties personally or through subordinates.

Main duties of our Retail Sales Manager:

- Working with the Retail Director and operational teams to carry out detailed analysis of individual corporate store performance in terms of new: customer generation, customer retention and customer spending trends
- Developing the sales strategy for the Corporate Retail Stores leading to the attainment of company revenue objectives led by the analytical data
- Accomplishing sales objectives at summary level and on an individual store by store basis by planning, developing, implementing and evaluating in-store and external initiatives, through the delivery of retail sales action & executional plans via field based personnel & Retail Store Managers
- Increasing the attraction of new customers and their on-going retention by monitoring and assessing our retention performance
- Coaching Regional Managers to enable them to identify sales and marketing needs and together develop tailored plans for individual stores as required
- Working with the Head of Marketing to identify In- store merchandising, POS and promotional programs

Our ideal Retail Sales Manager will: 

- Have a minimum of 5 years’ experience in a similar high street retail role
- Excellent Interpersonal communication skills
- Creativity and expression
- Good writing ability
- Commercial acumen & accountability
- Analytical knowledge & computer skills
- Be a high achiever focussed on results
- Possess strong leadership skills and the ability to inspire and motivate
- Awareness of the UK vaping sector, our competitors and products (advantageous but not essential)

In return, as our Retail Sales Manager, you will receive: 

- A rewarding financial package commensurate of this challenging but exciting position
- Company Bonus Scheme
- Staff Discount Scheme
- Company Pension Scheme and Company Healthcare after a qualifying period

Don’t miss out on this fantastic opportunity to join the UK’s No.1 Vaping Retailer, click ‘Apply’ now to become our Retail Sales Manager!

Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

NO AGENCIES PLEASE