Insurance Internal Claims Adjuster

Internal Claims Adjuster

Glasgow

Permanent

Competitive Salary DOE

Do you want to work for a global leader? Do you want to work in a faced paced, stimulating and challenging environment?

Our client is renowned for their claims management expertise. They have a fantastic opportunity for an internal claims adjuster to join their close knit team based in their office in Glasgow. Our client is looking for a candidate who will add value to their customer's journey, take ownership of household and commercial claims on a daily basis whilst liaising with policy holders and insurance companies whilst processing claims and dealing with all related administrative work.

To add value to the customer journey by providing sound technical advice and keeping the policy holder informed at key stages.

We are looking for people with minimum of 2 years experience within the same role.

Key Responsibilities

• To deliver a first class end to end claims handling service - progressing claims efficiently and fairly in a manner that supports the customer and partners our insurer clients brand and values.
• To investigate the nature of the claim with the policy holder, establish policy cover and set a strategy for resolution
• To really understand what matters to the customer and put this first - agree visit details, undertake pre - visit actions such as appointing suppliers, arranging alternative accommodation etc.
• To accurately input all claim information onto the Company's bespoke systems to validate key milestones in the claim journey
• To take sole responsibility for every claim personally handled - ensure parties are kept informed and work closely with Adjuster and suppliers to build on end to end flow.
• To build strong relations with colleagues, brokers, and suppliers to ensure seamless claims handling service

General Background, Experience & Professional Qualifications:

• Previous experience in claims handling
• Good problem solving skills to identify failure demand and initiate resolution.
• Excellent verbal and written communication skills
• Good influencing and negotiation skills
• Good organisational skills
• Strong computer literacy skills

The company has some fantastic benefits which include great pay, generous holidays, personal discount scheme, Bupa Healthcare, Pension Scheme, Life Assurance and offers on seasonal travel tickets and more

For more information, please call our Brook Street team in our Edinburgh Office, or apply now.