Sales Administrator / Sales Support / Customer Service Admin
- Recruiter
- Bluetownonline Ltd
- Location
- Slough, Berkshire, England
- Salary
- Up to £18000 per annum + circa
- Posted
- 20 Apr 2018
- Closes
- 18 May 2018
- Ref
- BBYFS-06
- Contact
- Bluetown Online
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Sales Administrator
Location: Slough
Salary: Circa £18,000 + Amazing benefits including family BUPA, flexi pot, 25 days holidays, and a contributory pension scheme (this is just a few of the many benefits on offer)
Job Type: Full Time, Permanent
Closing Date: Friday 4th May 2018
The company is the UK's largest independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses. Through their network of 19 local offices, they handle annual client turnover of £5 billion since 2010, they have advanced more than £26bn to small and medium sized businesses throughout the country.
Formed in 1982, they are a member of the Asset Based Finance Association (ABFA) and support businesses in over 300 industry sectors. Globally, the company has operations in 44 locations, in 14 countries across Europe, the Americas and Asia, supporting more than 9,500 business customers worldwide.
In 2011, 2012, 2014, 2015, 2016, 2017 and 2018 the company was awarded a place in The Sunday Times 100 Best Companies to Work For, ranking 48th in the most recent poll. They are supported by their parent company, a 208-year old business-to-business services group involved in logistics, shipping and ship management, floating accommodation, hydrographic survey and geophysical services, offshore project management, retail and construction equipment hire.
Purpose of the role:
- To give sales and administration support to the sales team
- To represent the interests of their company internally and externally
- To assist the sales team to maximize business opportunity and drive profitability
Key Responsibilities and Accountabilities:
- Call handling for their 0800 telephone line, and direct inbound calls to the correct internal businesses
- Telephone data cleansing of marketing data
- Allocate enquiries to the relevant BFS Direct team member from email and external internet avenues
- To assist the sales team with general administration, and preparation of any presentation material as required
- Recording of data on internal systems to ensure lead activity is fully up to date
- Create and maintain daily call log reports
- To make and take telephone calls on behalf of the sales team
- To provide support and assistance to the BFS Direct team to achieve their targets in accordance with BFS subsidiary policy
- To maintain and uphold the highest standards of customer service
- To assist the sales team with general administration, and preparation of any presentation material as required
- To assist the sales team to maintain the relationship with introductory sources, and to support a high level of new enquiries from increasing introductory sources
- Any other duties commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training
Key Skills:
- Excellent communication skills
- Ability to work to deadlines
- IT skills
- Time management
- Judgement
- Adaptability
- Analysis and planning
Requirements of the role:
- Experience - customer service skills, administration experience
- Skills - Microsoft Office, data entry, general admin duties
- Qualifications - G and above
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Sales Administrator, Sales Admin, Administrator, Admin, Sales Support, Support, Assistant, Customer Services, Customer Sales Associate, Customer Services Administrator, Customer Services support, Customer Service Advisor, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role.