Account Manager

Maternity cover - from June 2018, with potential for permanent role.

Are you a standout Account Manager with the experience and talent to deliver exceptional service every day, while orchestrating global marketing campaigns for big-name clients?

Does your knack for top-level communication mean you always get to the heart of a client's needs?

And does your talent for exceptional project management mean you always deliver, above and beyond expectations. If yes, you may be interested in what Or client has to offer.

Based in the heart of vibrant Bristol, our client is a highly respected, international creative agency with a focus on measurable results.

Whether on or offline, they provide a full range of design and marketing services, from strategy, campaigns and lead generation, to brand building, events, product communications, web builds and systems development.

Their new space is truly a beautiful place to work, with exposed brickwork, plenty of light, a caf?? and kitchen, showers, solar panels, snugs and meeting rooms aplenty. What's more, they are a short walk from the artisan eateries of St Mark's road, a short stroll from two train stations and a stone's throw from a wealth of bus stops.

They have been in the business for nearly four decades and have an experienced and inspirational team of professionals numbering 60+. They are proud to be an independent, dynamic and friendly company that takes care of its staff, their environment and offer exciting challenges and room to thrive, with plenty of entertainment and laughter while you do it.

What you'll be doing

Working with global B2B technology brand Panasonic, you'll be supporting the Client Services Director and Senior Account Manager in developing client relationships and the delivery of international campaigns, on time and on budget.

You'll be managing the day-to-day operational aspects of your account, co-ordinating multiple teams, and of course, ensuring continual and unrivalled client satisfaction.

You'll be busy with a whole host of activities that include (but are certainly not limited to) the development and delivery of on and offline marketing projects, branding, digital campaigns and systems, exhibitions and printed collateral.

It'll be fast-paced with tight deadlines, but you'll be working with a fantastic team, and your role will be hugely varied.

Below are just some of the tasks your typical day will be filled with:

• Truly understanding the client's objectives, business and market, and working with them to deliver creative but commercial solutions.
• Briefing and coordinating the creative studio, our digital teams, suppliers and other external parties to ensure successful delivery of campaigns on time and on budget.
• Creating detailed and accurate contact reports, estimates, timing plans and other client documentation, as required.
• Following quality assurance and operational processes
• Providing campaign performance results and insightful recommendations to the client and the Proctors teams.

What you'll be needing

If it's all sounding rather marvellous so far, read on for the key skills we're looking for. You'll likely be a passionate all-rounder who can roll up their sleeves to get stuck in. And just as importantly, you'll be a good egg. Once we've had our morning coffee we're a very friendly lot, so we want a professional yet affable person on our team.

Must-haves

• A proven track record of working in a marketing/agency environment.
• Know-how of B2B marketing, ideally B2B technology.

Demonstrable campaign experience:

• Digital and non-digital.
• A host of channels, including direct marketing, email, display advertising and traditional media.
• Planning, optimisation, budgeting, presenting, reporting and data analysis.
• A hands-on and positive approach to problem solving; identifying issues and using your initiative and available resources to generate ideas and solutions.
• Brilliant personal time management and prioritisation skills in order to deliver projects in a timely fashion.
• A talent for written and verbal communication - you're a dab hand at building rapport with clients from different countries and managing their needs and expectations.
• A knack for researching and analysing new business opportunities.
• Ability to follow quality assurance and operational processes.
• Respect for client and company confidentiality.

Must-bes

• A real team player, contributing to best practice and sharing knowledge, resources and ideas, but comfortable working alone when required.
• An excellent people manager - both internally and externally.
• Practical and level-headed with the ability to manage multiple projects at once and to react quickly when needed.
• A critical thinker with an eagle eye when it comes to detail and error spotting - regular proof checking is required.
• Marketing savvy, particularly concerning all things digital.
• Hungry to progress and develop.
• Positive and enthusiastic.
• Hardworking and flexible with a willingness to work outside 'normal' hours when required. (This isn't a regular thing, never fear, but it can happen every so often.)
• Prepared to travel to clients' offices once or twice a month, and to other European countries occasionally.