Business Intelligence Officer (Fixed Term Contract)

Business Intelligence Officer (Fixed Term Contract)
Location: Birmingham, Birmingham Business Park
Salary: £23,264 per annum
Fixed Term Contract until 30 September 2018
35 Hours per week
 
Closing Date: Tuesday 01 May 2018 at noon

The Role
An exciting opportunity has arisen for a Business Intelligence Officer within our Policy and Communications team. In this key role you will assist with in supporting the Business Intelligence Manager to develop and maintain the overall performance monitoring, business reporting and analysis framework of the Group.
 
You will also assist in the coordination, collation, production and communication of performance reports, measures, and Management Information (MI) relating to quality, customer satisfaction and delivery of services for Heads of Service, Directors and Managers. Other duties will include working closely with the Business Intelligence Manager and Senior Business Intelligence Officer to develop and maintain the overall performance monitoring, business reporting and analysis framework for the Group and associated processes.
 
Skills/ Experience Required
The successful candidate must have 5 GCSEs (or equivalent) including Maths and English at Grade C or above. Proven numerical and IT skills, especially Excel and an aptitude to learn new and developing techniques is required. Ability to translate business intelligence information into clear actions for an organisation along with first class organisation skills, including the ability to meet deadlines is essential.
 
Due to the nature of the role a driving licence and use of own vehicle to be able to undertake site visits and attend other Group offices.
 
What We Offer
We offer a great benefits package including 24 days annual leave (plus bank holidays), a defined benefit pension scheme, a health cash plan, Employee Assistance Programme and childcare vouchers.
 
Who We Are
Waterloo Housing Group are a major social housing group providing almost 26,000 rented, shared ownership, retirement and leasehold homes across the East and West Midlands and Lincolnshire. We are also building an increasing number of affordable homes each year.  
 
We have a strong reputation for managing our homes to a high standard. By working closely with our residents, we are continually improving our housing services to offer the best quality, choice and value for money.
 
Working for Waterloo Housing Group is more than just a job - it's about making a difference to people's lives.
 
Waterloo Housing Group is committed to safeguarding and promoting the welfare of children and adults within the communities we work in.
 
DBS: No
 
Interview date: Thursday 10th May, 2018