Showroom Consultant

Linney Cooper Showroom Consultant

Role & responsibilities

• Greet customers, identifying their needs and showing them possible flooring solutions, introducing product features and discussing their benefits.
• Processing all types of payments.
• Answer the telephone and deal with incoming enquiries.
• Arrange site surveys and complete the necessary information on the company computer systems.
• Place orders with suppliers for products.
• Prepare invoices on the company system and ensure all relevant information is logged accurately.
•  Keep display stands and product literature up to date.
•  and be able to source missing samples and literature where necessary.
• Arrange and co-ordinate installation through our installations department
• Be able to handle any customer complaints effectively and courteously
• Maintain good housekeeping and presentation. Keeping the showroom clean, tidy and welcoming.
• Engage with the management to help the business grow. Come up with ideas for increasing sales.
• Develop a greater product knowledge by engaging with supplier chain, sales reps and management.
• Be willing to attend training courses, presentations and trade events

Skills required

• Previous flooring knowledge would be a great advantage, an interest in home interiors would also be beneficial.
• Excellent customer service skills.
• Excellent organisational skills, being able to deal with busy periods and complete tasks in a timely manner.
• Ambitious and motivated to sell.
• Excellent attention to detail when logging information and placing orders.
• Very good communication skills, when speaking with customers, suppliers and other members of the team.
• Good IT skills – be able to use a computer confidently, including email and spreadsheets.
• Full clean driving licence beneficial.

Job Types: Full-time (5 out of 7 days to include Saturday) Permanent

Experience:

Sales: 1 year (Required)

Salary: £19000-£21000 plus bonus scheme

Please email us if you are interested.