Contract Manager - Northampton

Contract Manager- Northampton

Salary: Negotiable + Company Performance Bonus & Benefits

Are you looking to make an impact in a role as member of the Contract Management department? Are you able to support and Lead, drive and maintain the performance of key supplier relationships, ensuring all services and contracts are delivered to the agreed contractual KPIs and service standards?

If so, we want to hear from you!

Opus Energy, part of the Drax group, is a leading independent supplier of gas and electricity to businesses all over the UK. With over 300,000 customers and circa 900 employees spread across modern offices in Oxford, Northampton and now Cardiff, we're a dynamic and innovative organisation. Due to continued growth we are looking to recruit a Contract Manager to join our fast-growing team in Northampton.

Key responsibilities in this role include;

* Ownership of contract life cycle and service delivery including creation and management of SLA's, KPI's, financial health checks and contract amendments
* Responsible for conducting performance review meetings with all suppliers, ensuring adherence to contractual obligations, regulatory requirements and SOC
* Identify trends and potential continuous improvement opportunities to enhance the customer experience and reduce cost to serve.
* Establish, build and stabilise excellent internal and external relationships
* Act as the main point of contact for the business, taking ownership of queries and resolving contract matters satisfactorily

The successful applicant must be able to demonstrate the following;

* Experienced Contract Manager, preferably within the Utilities sector, competent in managing internal and external relationships, projects and contractual agreements

* Experienced in managing Supplier relationships, performance and complaints, preferably within the Utilities sector
* Ability to solve problems, identify effective and efficient resolutions using strong analytical and reporting skills to make sound decisions.
* Experience of working in a flexible environment with changing priorities
* Experience of using commercial acumen to negotiate contract terms, pricing and service improvements to benefit the business and customer, whilst mitigating risk
* Effective influencing skills ability to obtain buy in across the business
* Effective communicator with the ability to confidently convey information at all levels

If this sounds of interest and you're keen to develop your career within a growing company, please apply today!

*Placement in this job is conditional upon the successful completion of pre-employment checks relevant to the role. These checks could include Basic Disclosure Background Checks, Adverse Financial Management Checks, Identity Check and proof of business/educational references. The cost of these checks will be covered by Opus Energy and the checks will not be requested until after a conditional job offer is made and accepted.*