Healthy Working Futures is seeking to appoint an Administration Officer to join our Leicester City Centre based team.
Healthy Working Futures is a multi-disciplinary, not for profit Social Enterprise that provides expertise and services across the work and health agenda to improve the health of the working age population and address health inequalities. We delivery frontline services to support individuals, whose health is impacting on their ability to maintain, find or secure work and we work with local SME’s to support and improve their employee’s health and wellbeing.
This role will provide the interface between clients and our services. With demonstrable experience of providing excellent customer service, preferably in a healthcare or welfare to work setting, you will be used to dealing sensitively and empathetically as the first point of contact for clients. Using a bespoke database system for entering client records, you will also provide data analysis and produce reports for monitoring and service development purposes.
We require a self-motivated individual with a “can-do” attitude to complement an excellent telephone manner and a willingness to tackle the challenges that being part of a small team delivering innovative services can present. Discretion and confidentiality are of paramount importance as is the ability to use effective time management techniques to prioritise tasks and deliver to deadlines. With high level IT skills, you will have a keen eye for detail and excellent written communication skills.
This is fantastic opportunity to join a progressive and interesting organisation.
Salary: £16,500 - £18,500 pro rata (dependent on experience)
x1 Full time post @: 37 hours per week (Monday to Friday) or
x2 Part time posts @: 17.5 hours per week (3.5 hours per day Monday to Friday)
For further information or for an informal discussion, please contact Abi Howells, Operations Manager on 0116 31 21 200.
To apply for this position please submit your CV with a one page cover note supporting your application. This must detail why you are interested in the role and how you meet the person specification. CVs without this cover note will not be considered.
Closing deadline: 12 noon on Tuesday 8th May.