Housing Services Manager (Social Housing)

Housing Services Manager (Social Housing)
Wellingborough
£41,820
 
Our client is a provider of affordable housing and support services in the East Midlands. They own and manage around 4,600 homes with a £22 million turnover and their mission is to work successfully with customers and communities to provide great services and high quality living environments.
 
This is an extraordinary period of change and challenge in the housing sector and they need to use all of their creativity and commitment to ensure great, efficient services.
 
Their values underpin the way that they work – Efficient and Effective, One Team, Trust, Respect and Empowered. If you share these values and are interested in making a real difference to people’s lives, they have an opportunity for you.
 
As the Housing Services Manager, you will be responsible for the operational delivery and performance of the Neighbourhood Housing and Community Involvement teams delivering frontline housing services, co-regulation and scrutiny.
 
This will be hard work! You will need to be committed to making a difference, always being aware to the customer voice and maximising the opportunity for customers to shape services. You will need to be able to calmly manage multiple priorities, being flexible and agile enough to deal with any challenges that come your way. In return you will have a real opportunity to make your mark and will be supported and empowered to make a real success of this role.
 
You will already have experience of managing, developing and delivering high performing housing services particularly tenancy management, lettings and anti-social behaviour.  You will be skilled at managing and motivating teams to deliver objectives and targets, and will be passionate about involving customers in the shaping of housing services.
 
Due to the nature of the role, you must have a valid UK (or equivalent) driving licence.
 
If you are an innovator who can drive service development and staff engagement, we would love to hear from you!