Telecoms Engineer / Helpdesk Support - Hosted Telecoms PBX/IP/VoIP

Telecoms Engineer / Helpdesk Support - Hosted Telecoms PBX/IP/VoIP
Aldershot GU11
£26,000 - £32,000 + Bonus + Commission + Company Vehicle, Pension

About Us

We are a truly independent communications company, providing a comprehensive range of communication services ranging from basic Business Calls and Lines packages through to Telephone Systems and VoIP Networks. We are a business to business only provider giving specialist advice for each service guaranteeing a professional solution each and every time.

The Telecoms Engineer / Helpdesk Support Role

As a Telecoms Engineer / Helpdesk Support you will install and maintain VoIP telephone systems as well as looking after the helpdesk and any support queries as they come in

The role will consist of the following:

+ Site surveys.
+ Install, programme and commission PBX/IP/VoIP telephone systems.
+ Train customers on use of systems.
+ Obtain customer acceptance and sign off upon successful installation.
+ Maintain and troubleshoot system faults as required on customer sites.
+ Quality checks.
+ To provide accurate and prompt reporting.
+ Liaise with and update other departments.

About You:

To be considered for our Telecoms Engineer / Helpdesk Support role, we are looking for candidates who have the following skills, qualifications and experience:

+ Possess a proven track record with an extensive knowledge – primarily of the Avaya system but ideally also have experience of one or more of the following Panasonic, Siemens, Nortel BCM and LG.
+ Able to work towards and meet tight deadlines.
+ Have a flexible approach to the working day (due to the position being field based this can include days away from home).
+ A high attention to detail.
+ Experience of programming and diagnostics
+ Previous proven engineering experience within a telecoms engineering environment.
+ A-C grade GCSE (or equivalent) in Maths/Science and English
+ Full clean driving licence

Benefits:

+ A competitive starting salary Up to £26,000 + bonus + Commission.
+ A company vehicle.
+ Exceptional training & personal development plans are provided – we look to recruit our manager internally.
+ Staff bonuses and holiday incentives.
+ Boosted pension contributions

If you feel you have the skills for our Telecoms Engineer / Helpdesk Support position, please apply now.

You may have worked in the following capacities:
Telecoms Installation Engineer, Hosted Telecoms Engineer, Telecoms Helpdesk Support Analyst, Telecoms Support Analyst.

Interested? Just Apply Below...

...But first, by applying you consent to your application being processed and passed to the recruiting client for review for this vacancy only in accordance with our Data Privacy Notice which can be found on our company profile and/or website. If you have any pre-application questions please contact us first quoting the job title & reference number. Good Luck. Team RR.