Brook Street

Internal Sales & Service Executive

Brook Street
Newtownabbey, County Antrim, Northern Ireland
Up to £20000 per annum
16 Apr 2018
14 May 2018
Contract Type
Full Time

Brook Street Recruitment is delighted to be assisting our Newtownabbey based client with the recruitment of an Internal Sales & Customer Service Executive for a role to cover maternity leave for a period of 9 months.


* To assist both the Commercial & Sales Directors and help the external sales team achieve company objectives.

* To ensure growth from existing customers and from new business.

* Develop close business relationships with our existing customer base. Getting respect and trust of customers will be key.

* Ensure our customers enjoy the highest level of customer service in the industry.

* Identify areas of possible new products and help launch them into the market.

* Participate in Sales briefings/meetings and help prepare the board report for the Commercial & Sales Directors.

* Pro-actively contact customers and potential customers about possible business opportunities on a regular basis.

* Respond in a quick professional manner to all enquiries for products and ensuring that quotations are followed up a few days after submission.

* Manage a quotation and follow up system within the department.

* Ensure we have the right level of stock for the business and ensure slow moving stock and oddities are pro-actively sold on.

* Ensure orders are entered accurately and quickly by the internal team.

* Credits and complaints to be dealt with in quick and efficient manner.

* Ensure samples and literature are efficiently used and distributed to external sales people and customers.

* Occasional visits to important customers.

Applicants should have at least 2 years internal sales experience and working knowledge of Excel.

Hours of work are 40 hours per week: 8:30 a. - 5:15 p. Mon - Thurs and 8:30 a. - 4:00 p. - Friday (with 30 minutes unpaid lunch break per day)

If interested please apply via the apply link