Process Mapping Business Analyst (12 month FTC)

Norton Rose Fulbright
14 Apr 2018
12 May 2018
Contract Type
Full Time

We are undertaking a number of initiatives to help our business service teams operate more efficiently and cohesively, with a focus on high quality service delivery to internal clients. We are recruiting a Process Mapping Business Analyst to support this.

The Business Analyst will:

  • Identify and prioritise core, internal business service processes to be (re)mapped.
  • Consult business service department heads and their subject matter experts to understand governing policies, purpose of processes and desired business outcomes.
  • Lead process design workshops and take responsibility for output and delivery.
  • Identify opportunities for policy and process improvement, simplification and standardisation.
  • Map processes and align where business output is complimentary.
  • Audit existing process documentation for completeness, accuracy and usefulness.
  • Design new or re-design existing process documentation (process maps, standard operating procedures).
  • Identify appropriate process controls, metrics and reporting.
  • Identify core competencies required to deliver processes e.g. data verification and entry, document production, content harvesting and storage, report generation, research and analysis.
  • Document implications of any process change to facilitate development of change impact assessments.

  • Ability to act decisively, and move projects with pace
  • Good knowledge of process frameworks, process methods
  • Adept at process analysis, producing process documentation and process modelling.
  • Workshop facilitation skills
  • Influencing skills
  • Problem solving skills
  • Strong interpersonal skills

At Norton Rose Fulbright we welcome receiving direct candidate applications via our careers page.

NO AGENCIES PLEASE - we will not accept speculative CV's, or any associated terms, sent to the business unless otherwise requested.

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