Associate/Senior Associate - Events and Visits

Financial Conduct Authority
14 Apr 2018
27 Apr 2018
Contract Type
Full Time
The Payment Systems Regulator Associate/Senior Associate, Events and Visits, Stakeholder Engagement and Communications Background
The PSR is an independently accountable economic regulator for UK payment systems the 'pipes' that allow the transfer of money between people and institutions, from paying for your coffee by card at a restaurant to receiving your wages or transferring funds to buy a house.

We are the first regulator of our kind in the world. Our core role is to promote competition, innovation, and make sure the interests of the people and businesses that use payment systems are kept at the forefront of change. And we are a growing organisation that is always looking for new talent. Currently we have approximately 80 staff working at the PSR across four departments; Policy, Legal, Communications and Operations.

Joining the PSR is an excellent opportunity to play a role in the growth of a new economic regulator in the UK.
What does this job involve?
The communications team supports the PSR by building confidence in our approach and showing how we are a credible regulator. It helps people inside and outside of the building to understand what we do, how and why.

The team manages the channels we use to communicate for example, the PSR website, our publications and social media, to name a few. They makes sure our style, tone and presentation in all written materials are consistent and professional. The team also handles all media enquiries, speaking to journalists so that they write about us accurately.

The team liaises with the organisations we regulate and work with in the UK, Europe and internationally to make sure we engage with them in the right way. Internally they help us get the information we need to work together effectively and efficiently. This can be through channels like internal bulletins and cascades, or by helping project teams involve the right people in a way that suits their needs.
Purpose of the role?
The PSR's Communications team manages all aspects of stakeholder engagement from day-to-day engagement and briefing, to large-scale events, international visits and public affairs.

The role holder will drive the PSR's events and visits agenda, making sure it integrates seamlessly with our overarching communications strategy; helping the PSR engage and build strong relationships with its diverse range of stakeholders. They will need to develop a good understanding of payments and work closely with the whole organisation.

The successful candidate will work collaboratively across the Communications team and support a variety of internal and external projects.
Key accountabilities
You will be responsible for the delivery of events and visits from the planning stage through to running the event on the day. Your work will include:
  • planning our events agenda, including type and format of events
  • agreeing budgets and timescales
  • booking venues, equipment and supplies
  • publicising and managing events
  • measuring the effectiveness of events to feed into planning and content for future events

In this role you will...
  • Be a communications lead for PSR projects, ensuring coordinated and effective communications across the organisation which will help the wider Communications team tell a compelling story about the work of the PSR.
  • Build and maintain strong working relationships across the PSR.
  • Be the 'go to' member of the Communications team for advice and insight on events and visits, as well as working flexibly within the wider team.
  • Contribute towards the delivery of the wider PSR stakeholder engagement agenda
Minimum, Essential & Desirable Skills Essential
  • Excellent organisation and planning skills.
  • Ability to work with people across the organisation at all levels.
  • Understand (and for look for) new and exciting ways to engage with stakeholders at events.
  • Ability to work flexibly and at speed, meeting challenging deadlines in a rapidly changing environment.
  • Excellent written and verbal communications skills. You will have confidence and ability to present information to large groups of people.
  • Experience of working in financial services, the payments industry, or in the public sector.
What will I get from the role?
The PSR will support your development and provide training and support to enable you to develop your skills within the PSR.
  • a minimum of 25 days holiday
  • an annual incentive bonus scheme
  • an additional flexible benefits allowance
  • a competitive non-contributory pension scheme
  • access to the FCA Academy
  • private medical cover (employee) and annual health screening
  • life assurance and income protection cover
  • free eye tests
  • a subsidised on-site fitness centre
  • career and family leave
  • flexible working options
  • an employee assistance programme
  • on-site doctor and physiotherapist
  • an interest-free season ticket loan of up to 7,500
  • a subsidised restaurant
  • sports and social clubs
  • charity and volunteer initiatives
  • a reflection and multi-faith room
How to Apply
For internal queries please contact Indrani Gardner on ext.65538 or Kafayah Lawal at (recruitment contact).

For external enquiries, please contact Kavi Vadera at

If you have applied for a role related to the PSR within the last three months, please make contact prior to submitting applications.
Additional Information
The deadline for this role is midnight Wednesday 25th April 2018

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

This position falls within the COM B/C (Associate/Senior Associate) salary banding. The salary range is 35,,000 GBP

In 2018 our head office will move from Canary Wharf to a new location in The International Quarter, Stratford, London. This new site will offer a compelling mix of a quality building, excellent facilities and the right infrastructure to meet our future needs.

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