Consumer Telesales Adviser
Vitality, Consumer Telesales Adviser, Stockport, £20,500 + Bonus + Benefits
Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business.
In exchange for your hard work and commitment to Vitality in this Consumer Telesales Adviser role, we have designed a generous benefits package to reward our employees, this includes;
- 25 days holiday plus bank holidays
- Vitality Private Medical Insurance
- Stakeholder Pension Plan with employer contribution
- Vitality Partners and Rewards
- Access to great onsite facilities
- Stockport central location – 10 min walk from bus station and train station plus, free local parking
- 2 weeks classroom based training, ongoing development and fantastic career prospect
Responsibilities as our Consumer Telesales Adviser include:
- Make sure that every customer you speak to puts the phone down feeling like they’ve had an excellent Vitality experience.
- Maintain a positive and pro-active manner in carrying out all tasks,
- Acting as a champion for change and supporting management decisions, so as to contribute to good team spirit and the overall success of the sales team
- Deliver advised telephone sales to inbound hotkey and referred leads resulting in profitable, compliant sales and satisfied customers
- Chasing up outstanding quotes for successful conversion
- Managing the on-boarding process by liaising with internal departments
Skills and Experience require of our Consumer Telesales Adviser:
- Experience working in a sales or contact centre environment, preferably target based.
- Polite, professional manner
- Pro-active in their approach. A self-starter
- Bright, intelligent and inspiring
- Passion for quality and highest levels of service
- Innovative (creative, able to challenge, improve)
- Positive, energetic team player
- Compassionate, sensitive and totally trustworthy
Working for Vitality as a Consumer Telesales Adviser you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.
Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.
Closing Date: Friday 27th April 2018
If you feel you have the skills and experience to become our Consumer Telesales Adviser please click ‘apply’ today.
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