The job role will include:
To receipt, balance, bring to account and bank all monies paid.
To process driving licences, correspondence and reports in respect of fixed penalties, camera detected and similar offences and including Penalty Notices for Disorder.
To process payments allocated to the suspense account.
To monitor and update suspended cases from computer reports.
To process refunds, cheques and payments as authorised.
To input, locate and retrieve data from computer systems and prepare appropriate papers.
To check, validate and amend computer held data.
To deal effectively with all public enquiries and liaise with the DVLA and Police Forces.
To undertake a range of general office duties, including:
* Answering switchboard/telephones
* Use a range of computer software and hardware
* Handle incoming and outgoing mail
* Letter writing
* Basic stock control
* Collection of a range of statistical data including HAP
To develop activities with colleagues as part of continuous improvement.
To complete CAFÉ log for complaints/praise.
To have knowledge of using word, excel and Microsoft office and a good telephone manner
You must be able to pass a criminal check
To apply for this role please contact Olivia sellman on 0113 2154308 or email