Technical Support / 1st Line Support / IT Technician

Job Title: Technical Support

Salary: Competitive

Location: Whiteparish, Salisbury

Job Type: Full time, Permanent

Hours: Normal working hours are 8-5 Monday to Friday

The Company is a market-leading electronics company with an exciting new role. Reporting to the Sales and Marketing Manager, you will provide first-line technical support for their expanding range of Cloud-based products and services.

Main Duties:

• React quickly to solve customer problems as effectively as possible
• Visit customers to provide on-site troubleshooting when necessary
• If needed, respond to requests for support outside normal working hours
• Provide internal expertise and technical support
• Create technical support materials
• Maintain a high level of relevant technical knowledge

Candidate Desirable Attributes:

• Technical background in IT
• Calm, friendly and professional manner
• Interest in learning new skills and problem solving
• Experience of wireless networks, Cloud computing, mySQL and remote troubleshooting preferred
• Driving licence

They offer training and support, career development, and an attractive salary and benefits package.

Non-smokers only / No visible tattoos

Please click on the APPLY button to send your CV and Cover Letter for this role.

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