Account Manager – Successful EdTech Business 

Account Manager – Successful EdTech Business 
Leeds, West Yorkshire

Are you a friendly and hard-working Account Manager from a software or tech background? Want to join a business dedicated to exploring the unexplored and getting the very best for their customers? If so, read on. 

Who will I be working for? 

We are Software2, an exciting EdTech company who are making waves in our industry. On a mission to make the student experience even more awesome, we provide award-winning technology solutions to the higher education market. 

AppsAnywhere, our unique app store, combines multiple technologies to deliver any app, anywhere – allowing our customers to liberate software from campus PC labs and deliver it on-demand to any device, including student BYOD.

With over half of the UK’s universities using our technology (and plenty more worldwide), we’re proud of our reputation as the cool EdTech provider on the block. 

We’re fortunate enough to have excellent relationships with our customers and want to ensure they continue having a great experience with AppsAnywhere. As such, we’re looking for an Account Manager to join our team. 

What are the perks? 

- A basic salary of circa £35,000 DOE
- Commission on renewals and new business (OTE £45,000)
- Pension 
- Flexible working
- Health insurance – including discounted gym membership 
- Excellent training and support to ensure you succeed 
- The potential to travel to Europe, the US and Canada in the future 
- An on-site café in case the hunger bug hits 

Recently voted runners-up for the Techworld Best Place to Work in Tech Award 2018, our small and dynamic team love their work, and hopefully you will too!

You’ll have access to industry-leading tech, as well as the chance to work with – and visit - satisfied higher education customers up and down the country. 

Downright hard work and above-and-beyond-commitment is essential, and in return, you’ll receive ongoing support, including great development prospects, a brilliant benefits package and an endless supply of high fives.

What will I be doing? 

As an Account Manager, you’ll deliver a world-class service to 30+ higher education accounts across the UK and EU.  

As our customers are constantly evolving their IT services, new opportunities for additional services, training and solutions often arise. You’ll work with customers to identify their needs, promote suitable products and services, and ultimately, grow our accounts.

In this exciting role, you will: 

- Ensure that our customers (and most importantly, their students) have a great time using AppsAnywhere
- Maintain regular contact with customers via telephone and email 
- Answer customer queries and direct issues to the Support Team when required 
- Carry out a range of admin tasks (someone’s got to keep the ball rolling behind the scenes) 
- Travel to visit customers in the UK (this can be for up to two weeks at a time) 

Sounds great! What do I need? 

- Account management experience, gained in the software and/or technology industry 
- Experience of cross-selling and/or up-selling 
- Great communication and relationship-building skills 
- A positive attitude

We’re keen to hear from you if you’ve got experience as an Account Manager, Technical Account Manager, Sales Account Manager, Client Relationship Manager, CRM, Customer Account Manager, Business Development Executive or Customer Service Executive. 

Webrecruit and Software2 are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are seeking an exciting, new role as an Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.