Customer Care Operative

Customer Care Operative - Reading - Permanent role

Your new Job

Hays are currently working exclusively with a large residential house builder to recruit for a Customer Car Operative. The client believe that the pride and commitment of their staff are the key to their success. By ensuring exceptional levels of care and quality throughout, they aim to become the foremost provider of first class homes and customer service.

Your new Company

The clients aim is to establish their reputation as the leading provider of top quality homes and first class customer service in the UK housing sector and to compete for market share with the established residential developers. They want to challenge and change public perception of new homes being inferior to older properties, by delivering a product which surpasses buildings of the past in terms of quality, efficiency and comfort.

Your Job Duties

As part of the Customer Service Department - Carry out or assist in carrying out day to day defect repairs of all Internal & External elements of domestic dwellings and New Build properties. Including paving, fencing, drainage, brickwork, carpentry & joinery, roofing, PVC, rendering, plastering, tiling, decoration, glazing, cleaning & clearing, plumbing, soft and hard landscaping.

Skills Required
*Construction Skills Certification Scheme (CSCS) Card
*Full, clean Driving Licence
*Qualified in at least 1 Main trade and skilled in others, preferably plumbing and carpentry
*Proficient in the use of Mobile Technology
*Strong customer service and customer relation skills
*Strong verbal communication skills
*Ability to think from a customer's point of view and show empathy

Benefits

This client offers a wide range of benefits including a generous pension scheme, life assurance, employee private medical insurance, 25 days' holiday, performance related bonuses, your hard work will be rewarded when you join us.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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