Brook Street

Customer Service Administrator - NIGHTS

Recruiter
Brook Street
Location
Market Drayton, Shropshire, England
Salary
Up to £9.17 per hour
Posted
11 Apr 2018
Closes
09 May 2018
Ref
HC7167
Contact
Rachel Lowe
Contract Type
Permanent
Hours
Full Time

An award winning, well established company are looking for a Customer Service Assistant in the Market Drayton area.

Are you an excellent Customer Service Assistant looking for a new challenge within a successful company?

The vacancy is temp-ongoing, with a view to become permanent for the right person.

You will be working within the Customer Service department in a varied role, delivering excellent customer service when dealing with all incoming calls, recording all communications with their customers and providing feedback, keeping a daily log of customer queries and resolve these appropriately. You will be resolving a variety of customer queries, producing and maintaining reports and working to agreed timeframes.
You will chase information and lead times regarding inbound deliveries and investigate any no adherence to ensure customer service is delivered appropriately. You will be in control of stock uplifts and maintaining records. You will also be dealing with timesheets and holiday requests for full time employees and agency staff.

To be successful you will ideally have previous experience working within a customer focused environment, and have the ability to multi task. You will need to have attention to detail and accuracy. Proficient in computer literacy including Microsoft Excel and outlook, previous Kronos knowledge is advantageous.
You will need to have an adaptable approach to work, training and working hours. You need to have the ability to work without direct supervision, conscientious and reliable with an adaptable attitude. You will posses excellent communication skills, the ability to work under pressure and effectively prioritise work load to meet deadlines.

You will need to have attention to detail with excellent planning and organisational skills.

Working nights, 40 hours per week - 9 to 6 - £9 per hour + holiday entitlement

Please call Brook Street Temp Team on 01952 201112 or apply online

Apply for Customer Service Administrator - NIGHTS

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Fish4.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs