Complaints advisor
- Recruiter
- Brook Street
- Location
- Coventry, West Midlands, England
- Salary
- Up to £10.77 per hour
- Posted
- 09 Apr 2018
- Closes
- 07 May 2018
- Ref
- HB3449
- Contact
- Ben
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
*** Complaints advisors needed for an immediate starts***
*** Temporary to Permanent contracts***
*** 09-17, Monday - Friday***
***£21,000 - £10/h***
*** Coventry***
Brook Street is recruiting on behalf of a market leading organisation for diverse and hardworking complaints advisors to join their expanding customer service team.
Based within North West Coventry, the roles will be based within my client`s state of the art UK head office, with on site car parking and easily accessible via public transport.
These roles will involve dealing with complaints passed through from the customer service team either via the telephone or emails, taking ownership of the issues and working with stake holders to find the best resolution.
There are also openings within the social media team that deal with complaints raised on web chats and submitted via various social media platforms.
Successful candidates must have;
" 3-5 years customer service experience
" Experience dealing with complaints from customers
" Experience working with social media
" Able to manage own work loads and work towards SLA`s
These roles are likely to start week commencing 09th April so if you are interested do not hesitate and contact me today - , 02476256641