Service Supervisor - Front of House
Excellent earning potential
Market leading employee benefits
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the role
Volkswagen Preston are looking for an experienced Service Supervisor to join their busy Aftersales department.
About the role
You will provide support to the Service Manager in providing guidance, training and appraisals to each of the Service team to ensure the team maximise customer satisfaction through feedback. Being involved with the Service Team, you will monitor the department performance against budget, identify any shortfall and implement plans to improve the performance.
You will have experience gained from a similar role within the Motor trade, especially supervising a team, having the ability to motivate the service team to their full potential. This is an amazing opportunity for a customer focused individual with an uncompromising attitude to delivering excellent customer service every time.
?? An ambitious and target driven leader with a proven track record of exceeding targets
?? A customer focused individual with an uncompromising attitude to delivering customer service and maintain a customer centric culture within the Service team
?? Outstanding interpersonal, organisational and communication skills
?? Innovative individual, willing to explore new methods of driving performance
?? A full and valid UK driving Licence
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Please note: We will close vacancies once the required quality or number of applications has been received.