Tenancy Services Officer / Social Housing Support
Tenancy Services Officer
Cambridgeshire (Huntingdon) – covering the East region
£27,884.59 plus car allowance of £3,500.00 per annum and generous benefits package
Permanent, Full Time (35 hours per week)
Are you looking for a new challenge? Are you passionate about excellent customer service? Do you have the drive and motivation to help mould and lead a front-line housing team? #TeamMuir
We are a value-orientated Housing Association working together to create communities where people want to live. We manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support.
Playing a vital role in Muir’s Housing Management Team, you will be responsible for all aspects of housing management on a specific patch in our East region, including neighbourhood management, community development, resident involvement, lettings, tackling anti-social behaviour and sustaining tenancies. You will also be required to support and cover for the Income Services Officers in delivering income management services. The focus will be on delivering a holistic, excellent and seamless service for our residents.
We are looking for flexible, dedicated and highly-motivated individuals with experience in housing management. You should be passionate about ensuring our residents receive only the highest quality service and have the communication skills to achieve this. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
In support of your application, please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our shortlisting process.
If you want to make a positive difference, you can complete an online application. Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005).
Closing date: Friday 20th April 2018 at 09:00am
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