Brook Street

Contact Centre Fines Officer - Full Time

Brook Street
Cwmbran, Torfaen, Wales
Up to £9.45 per hour
06 Apr 2018
04 May 2018
Lindsey Eagle
Contract Type

Job Title: Contact Centre Fines Officer

Long term temporary assignment

****** FULL TIME ********

Are you an experienced customer service professional with the ability to handle difficult customers?
Are you driven and passionate about providing an excellent service?
Do you want to join a happy, well looked after team that is rewarded for hard work and great results?

Our local government client is looking for people to join their already successful team, helping them provide a first class service to their customers. You will be taking payments and making payment plans for debtors providing a first class service through excellent call handling and communication skills.

You will need to have contact centre experience. The following attributes would be an advantage when applying for this role

Previous proactive outbound experience and a confident communicator
Strong rapport building skills and ability to handle challenging customers.
Good IT skills

Previous work history within a call centre environment would be an advantage

Our client offers full training with a great benefits package.

Please apply by sending your cv asap