We will need you to be an experienced scientist and technologist. You should have an academic background in a technology-lead engineering discipline such as Computer Science, Natural Science, Mathematics or Engineering and have worked developing technology solutions in industry or with industry partners. Your personal experience includes software engineering and your passion is taking existing research, knowledge and experience and making it relevant to customers, understanding, explaining and solving their problems with Fospha's tools and platforms.
You will implement solutions yourself, helping to deploy the Fospha Customer Data Platform, integrating other customer data systems and working as part of our product and services teams to build and test new algorithms and user interfaces. Your engineering and technical skills will help you tailor our solutions and read between the lines to spot opportunities to over-deliver.
- Proven, commercial experience of enterprise Java and SQL infrastructure
- Experience in a Linux, Bash, Groovy scripting, Java environment
- Management of own work and communication with clients
Fospha is an analytics company looking at user journeys through online and offline systems. These journeys happen when users are doing various activities such as buying goods, reading content, communicating with each other and learning. Our work is therefore relevant to many industry sectors and combines computer science, software engineering, mathematics, data science and user interface design.
Fospha is a growing early stage company. This makes it an exciting place to work for people who like the challenge and opportunity of finding their way in a rapidly growing market. Fospha has many existing paying customers, substantial revenues and a large number of active prospects. This means that our work is focused on what real customers need and our messaging and product market fit is being tested daily with our clients. We have both large enterprise clients in the UK and the US as well as small clients giving us exposure to a wide range of client concerns.
The largest current demand we have is to help companies discover, report on and improve the economics of acquiring new customers and to attribute customer acquisition costs to the value those customers generate over their lifetime. This involves data integration to follow user activities over time and across different systems, correlation and analysis to link together the actions of individual users across all the devices they might be using, segmentation of users against the routes they arrive on, their behaviour and their outcomes, and predictive modelling to identify probable outcomes and trigger automatic interventions to improve those outcomes.
Related to this are specialisms that Fospha is developing in product recommendation and in fraud detection and credit risk modelling based on user behaviour, as well as emerging opportunities to apply the same customer journey focused technology to learner journeys in online learning and social media platforms.