Account Manager

£24k - £32k + Benefits

Account Manager

This company has a portfolio of clients across a range of industry sectors including Finance, Construction, Pharmaceutical and Oil & Gas. With a range of in-house expertise, this company delivers services such as 1st - 3rd line support, SharePoint Development & Support, Application Development, Web Design & Content Admin Support, Digital Marketing and IT Management. As a Microsoft Gold Partner this company provides the full range of Microsoft Technologies.

This company doesn't see themselves as just a normal IT company! Their team delivers so much more to their clients than off-the-shelf products. They offer bespoke software solutions to their customers, helping them to streamline their internal processes to improve efficiencies and productivity.
The Role

Due to their growing client base, they are looking to add a highly motivated and organised Account Manager to its sales team. This position will be responsible for managing existing client relationships, identifying and building a new client base, managing a portfolio of customers, and actively developing new sales opportunities for the company.

This position will be office based working from both their Aberdeen & Edinburgh offices, as required. The Account Manager will be expected to attend daily client meetings and may require overnight accommodation, the position will receive a monthly car allowance.

Responsibilities
- Main point of contact for customer account management queries
- To build and maintain long-term client relationships
- To attend regular on-site client meetings
- Negotiate contracts, and close agreements and generate quotes to the client
- Build a good working relationship with internal teams
- To track and capture all sales opportunities within the IT sales pipeline system, generating weekly sales reports for the senior management team
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- To have an awareness as to status of each project being delivered to clients and work in partnership with department heads in the communication to end client, as appropriate
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Working closely with the Sales Director in identifying and securing new sales opportunities, identifying and growing new opportunities on territory
- Assist with challenging client requests or issue escalations as needed

Requirements
- Working experience from within the IT sector would be beneficial for this role
- Proven work experience in a highly customer focussed environment
- Full driving licence
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
- Experience delivering client-focused solutions to customer needs
- Highly organised and able to manage own diary
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills