Customer Service Administrator

Location
Bristol, England
Salary
£15000 - £17000 per annum
Posted
05 Apr 2018
Closes
03 May 2018
Ref
00081102
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a leading online luxury beauty retailer. They are growing both in the UK and internationally. To sustain this growth and improve their service they are looking for a savvy and ambitious Customer Service Administrator to be based at their Bristol office.

What they are looking for:

They believe that a good attitude is just as important as knowledge and work experience.

You can put yourself in the customer's shoes and you're constantly thinking about the customer experience.

Great with people over the phone and email.

You're an approachable team member who can also work independently.

You're a devil for the detail and get tasks right, first time and to the deadline.

Main Duties

- Providing excellent customer service using email, phone and live chat.
- Maintain a high level of customer feedback.
- Problem solving
- Working with bespoke software
- Provide administrative support as requested.
- Provide/organise hospitality.
- Full training and support is provided.

What's in it for you?​

- Salary starts at £15,000
- 37 hours per week
- 20 days holiday,
- Pension scheme
- Scope for advancement
- Flexible Working

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