Reservations and Revenue Executive (Customer Service)

Would you like to join a business that really does focus on putting customers first? Do you want to work in a busy and fast paced environment that is deeply grounded by core values of Be Ambitious, Do The Right Thing and Have Team Spirit? If so, then this is a great time to join a fast growing serviced apartment business!

Our Client has an exciting opportunity for a Reservations and Revenue Executive to join them at their brand new site in Manchester where you will be responsible for processing new bookings and handling payments. This is a permanent, full time position.

Within the role you will provide an excellent reservations service to customers and bookers, maximising revenue and occupancy whilst ensuring the highest possible levels of customer service. Identifying customer needs and converting enquiries into bookings, you will build appropriate relationships with customers and bookers which encourage rebooking and using Locke as a preferred supplier.

They are looking for someone who is customer focused and has a high attention to detail. Full training will be given, but you will need to be proficient with IT systems and software (particularly Microsoft office) and will have good telephone skills. 

Previous experience in a customer focussed role is needed; you will also be a team player who is able to prioritise and plan your workload and who has an enthusiasm and self-motivation for what you do!

Whilst the main working hours for the role are Monday – Friday, a level of flexibility is required as you may need to meet and greet guests at weekend functions when necessary.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.