On Premise Operations Manager
On Premise Operations Manager
Expiry: 27th of April 2018
Why is our Enterprise Data Platform team the next step for you?
Worldpay is one of the largest global payments (Fintech) businesses in the world that has put data at the centre of the business by creating a new Data Transformation team that spans business and technology. At the heart of this is our large Hadoop based Enterprise Data Platform that is used to provide data insights both to our internal teams and our customers. The Enterprise Data Platform (EDP) is an innovative use of "Big Data" technologies to provide powerful analytic capabilities for Worldpay. For this, we currently use two Hadoop clusters in a HA and DR configuration with an expansion plan to many hundred nodes; based on the Hortonworks Data Platform.
How will you add value on a day-to-day basis?
Responsible for the day to day planning and task allocation with in the Systems Engineering On-Premise Operations team within an agreed pipeline. Ensure that the Systems Engineering team's workload is accurately estimated and tracked and deviations are clearly communicated. Technical leads within the team are responsible for providing the estimates.
In conjunction with delivery team project managers ensure that Systems Engineering resources are efficiently allocated, handling conflicting priorities and escalating to relevant management when required.
Plan, schedule, and review workload and manpower to make sure targets are being met on a cost-effective basis; creates a detailed schedule based on an agile (changing) workflow; manage rotas for out of hours, on-call support and absence to ensure operational coverage. Working with an Agile moving to SMART environment. Coordinates activities that affect operational decisions and business requirements. Manage, maintain and report service metrics; contribution to the improvement of the service and procedures to ensure that the service meets its operational SLAs. Management of work allocated via end-user and support ticketing systems (Jira and ServiceNow).
What will you need to make you the right candidate?
You will have at least 2 years' experience of operations management within a production big data environment and it is essential that you have experience with the management of production Hadoop environments. You will have 2+ years of hands on technical support or engineering within Big Data environments across Unix and database technologies and will have a minimum of 2 years' experience with management of production Hadoop environments. It is essential to have the ability to prioritise effectively in order to be productive in an agile and highly dynamic environment in which priorities and goals may change rapidly. You will have excellent communication skills including interpreting business issues; able to communicate the same message clearly to different audiences.
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.