Field Service and Commissioning Engineer
- Recruiter
- Anonymous
- Location
- Angus
- Salary
- Competitive
- Posted
- 30 Mar 2018
- Closes
- 27 Apr 2018
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Entrust people are recruiting for an Electrical Biased Multi-Skilled Field Service Engineer to join an Angus based business who are part of a larger Global Group.
Reporting Directly to the Service Engineering Manager, the successful candidate will split their time between the Angus facility and visiting customer sites across the Globe. You will be an electrically biased multi-skilled Engineer with and have demonstrable experience with plc control systems, commissioning, installation and servicing.
ESSENTIAL DUTIES AND ACCOUNTABILITIES
Field Service Engineering:
• Technical inspections.
• Final and in-progress job inspection and management.
Sales & Marketing:
• Sales and Marketing Support.
Product Liability Management:
• Adheres to policy and procedures for all product liability issues.
• Reports on all product liability issues.
Professional Associations:
• Represents the company in Field Service and Technical matters.
Customer Service Accountability:
• To instil and maintain high standards of installation service towards the objective of complete
customer satisfaction.
New Product Development Accountability:
• To maintain product-testing systems that allows accurate comparisons of company versus
competitive products. Recommend improvements where necessary.
Support of Other Departments Accountability:
• Provide support and assistance to group sales and marketing departments as required.
Administrative Accountability:
• Provide coaching and training to customers, end users, and group departments as required
maintaining high levels of customer service.
Experience:
• Significant industry knowledge and experience in all areas of the required responsibility
CANDIDATE PROFILE
• Experience working in Engineering / Processing Machinery industry
• Degree in Engineering or time served engineering qualification
• Understand plans, specifications, submittals and other documents received from the customer.
• How to work with field engineering, technical support and project managers to develop solutions,
proposals, submittals and quotes for industry related projects.
• Strong technical ability is a must.
• Technical field supervision a plus.
• Excellent planning, project and time management skills.
• Results driven both individually and within team.
• Ability to work independently on a daily basis and also be a strong "team player" within a Field
Service Engineering Team.
• Excellent communications skills - verbal and written.
• Strong computer (Microsoft Office, Internet) skills.
• Preparing reports for the Field Service Engineering Manager.
• Recording and maintaining client contact data using CRM (Customer Relationship Management
Software).
• Providing training and producing support material for other members of the sales team and/or field contractors.
ELIGIBILITY REQUIREMENTS:
• Ability and willingness to travel extensively domestically and abroad.
• Ability and willingness to be on call.
• Possess a valid UK driver's license and clean driving record
Reporting Directly to the Service Engineering Manager, the successful candidate will split their time between the Angus facility and visiting customer sites across the Globe. You will be an electrically biased multi-skilled Engineer with and have demonstrable experience with plc control systems, commissioning, installation and servicing.
ESSENTIAL DUTIES AND ACCOUNTABILITIES
Field Service Engineering:
• Technical inspections.
• Final and in-progress job inspection and management.
Sales & Marketing:
• Sales and Marketing Support.
Product Liability Management:
• Adheres to policy and procedures for all product liability issues.
• Reports on all product liability issues.
Professional Associations:
• Represents the company in Field Service and Technical matters.
Customer Service Accountability:
• To instil and maintain high standards of installation service towards the objective of complete
customer satisfaction.
New Product Development Accountability:
• To maintain product-testing systems that allows accurate comparisons of company versus
competitive products. Recommend improvements where necessary.
Support of Other Departments Accountability:
• Provide support and assistance to group sales and marketing departments as required.
Administrative Accountability:
• Provide coaching and training to customers, end users, and group departments as required
maintaining high levels of customer service.
Experience:
• Significant industry knowledge and experience in all areas of the required responsibility
CANDIDATE PROFILE
• Experience working in Engineering / Processing Machinery industry
• Degree in Engineering or time served engineering qualification
• Understand plans, specifications, submittals and other documents received from the customer.
• How to work with field engineering, technical support and project managers to develop solutions,
proposals, submittals and quotes for industry related projects.
• Strong technical ability is a must.
• Technical field supervision a plus.
• Excellent planning, project and time management skills.
• Results driven both individually and within team.
• Ability to work independently on a daily basis and also be a strong "team player" within a Field
Service Engineering Team.
• Excellent communications skills - verbal and written.
• Strong computer (Microsoft Office, Internet) skills.
• Preparing reports for the Field Service Engineering Manager.
• Recording and maintaining client contact data using CRM (Customer Relationship Management
Software).
• Providing training and producing support material for other members of the sales team and/or field contractors.
ELIGIBILITY REQUIREMENTS:
• Ability and willingness to travel extensively domestically and abroad.
• Ability and willingness to be on call.
• Possess a valid UK driver's license and clean driving record