About Us Elizabeth House is a vibrant community centre in north Islington offering a range of children's programmes, after school clubs, youth projects and a local space for events and classes. Job Description We are seeking a highly-organised Administrator to support the Director and team in the running of the centre. The Administrator plays a central role in the day to day running of the community centre and is involved in all aspects of running it. This role is managed by the Director and works closely with the Operations Officer, starting at GBP23,000 to GBP25,000 p/a pro rata, dependent on experience. Please see below for further details. Main Duties General Administration Perform general office administrative and clerical duties Front of house - welcoming users and visitors, answering telephone and email queries, and providing information about services Develop and maintain users/client database, process forms and details Maintain admin systems and procedures for processing; ensure the office is well-organised, filing maintained and order proper supplies/stationery Financial Administration Maintain the charity's financial records and related reports e.g. budget Administer payments for After School Club and Holiday Playscheme, invoice room hires, manage petty cash and handle banking cash/cheques as required Assistance in processing and managing donations and supporting Director with grant applications as required Facilities Coordination Help in maintaining orderly premises including equipment inventory, stocking of supplies and updating timetables/information boards in the centre Help in managing suppliers, room hire and contracts, assessing value and agreed terms as needed; negotiate if needed Other Duties and Project Support Ensure that all charity policies and procedures are adhered to, particularly those relating to Health and Safety and risk assessments for the premises Support the Director in event organisation, developing new services, marketing/outreach and monitoring/evaluation practises as needed Manage business admin volunteers and work placement Assist Director with preparing papers, policies, reports from the financial systems and other ongoing projects as needed Participate in regular supervision and team meetings, and attend training and networking events from time to time Required Experience At least 3 years' experience in an administrative role in a small or similar organisation. Proven numeracy skills, including the ability to handle cash accurately, and some experience of using bookkeeping software (ideally Quickbooks). Excellent IT skills, particularly Microsoft Excel and Word, plus ability to troubleshoot, use databases and spreadsheets, upload content onto websites and produce publicity materials. Comfort handling and tracking data. Experience in driving administrative work forward independently and reliably Knowledge of health and safety requirements, and previous experience of implementing good practice around health and safety. Personal Attributes Highly organised and methodical, quick to learn and take initiative and start/complete tasks with basic direction and often competing deadlines. Excellent communication skills, including good customer care skills, exceptional telephone skills, as well as the ability to negotiate with suppliers and represent Elizabeth House in outreach situations. Proficient reporting skills and written ability; some ability to compile, analyse and summarise data for management and Board. Comfortable in fostering internal and external relations with diplomacy and solutions-orientated approaches[AH1] Proactive in offering support; ability to work flexibly as a member of a team and willingness to perform a variety of jobs as requested. Happy contributing and supporting the Director and the Charity's aims in serving people of all ages and backgrounds from the community. Applying & Essential Information Salary is GBP23,000 to GBP25,000 pro rata, depending on experience, plus pension contribution. This role is 25 hours a week Monday to Wednesday, 9 am to 6 pm. The post is subject to a DBS check. Please note interviews may start before and/or this role may be appointed before the closing date so be sure to apply as soon as possible. To apply please complete the Job Application Form available from our website. CVs will not be accepted. Due to our limited resources, we will only contact you if we wish to take your application further. All candidates must be eligible to work in the UK. Closing date for applications: Sunday 29 April 2018 Interviews: week of 7 May 2018 Applications received after the closing date will not be considered.