Credit Control Team Leader

Recruiter
Heyland Recruitment Ltd
Location
Chester
Salary
Competitive
Posted
29 Mar 2018
Closes
26 Apr 2018
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Description

I am currently recruiting for a Credit Control Team Leader to join a very successful and constantly growing business in Chester. You will be responsible for leading a team within an excellent, fast-paced business.

Duties will include:

* Collection of outstanding debt in an efficient, timely and professional manner
* Credit Control - primary responsibility for debt processes
* Ensure debt spreadsheets and documentation is completed accurately and to deadlines
* Conflict resolution - lead on resolving customer queries and refunds
* Complete insurance reports
* Support the finance team to provide best customer experience
* Day to day leadership of a team of 2
* Ensure appropriate training is delivered
* Complete monthly 1-2-1 meetings and appraisals
* Ad hoc duties as required and identified by the Finance Manager

Qualifications and Experience:

* Debt collection/Credit Control experience
* Conflict resolution experience
* Experience in a customer-facing role
* Experience in producing reports
* General finance experience

Benefits:

* Salary negotiable dependent on experience
* 28 days' holiday including bank holidays
* Bonus
* Pension
* Extensive additional and enhanced benefits

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