Outreach Worker

Merstham, Surrey
£24,642 to £28,590 per annum
29 Mar 2018
20 Apr 2018
Contract Type
Full Time

The Red Oak is one of more than 50 Sure Start centres serving Surrey. Our area takes in
Merstham, Bletchingley and Nutfield, and offers a “one-stop shop” offering advice,
information, support and activities for children aged 0-5 and their parents or carers as well
as a 24 place pre-school. We are looking for an enthusiastic, proactive and committed
person, who shares our passion and commitment to improving the outcomes for the
children and families in our area, to join our friendly team;



-To ensure that all families within the Children’s Centre area are aware of the services available at
the Children’s Centre and that families in most need are supported to access these services.
- To ensure that all parents and carers in the Children’s Centre reach area have access to the
support they need to get involved with their children’s development, health, learning and
wellbeing, to give them the best possible start in life.
- To provide outreach family support to all families that include young children 0 – 5 years at risk
of social exclusion, in order to reduce inequalities within the Children’s Centre area.
- To provide outreach and family support to families in most need that include children 0-5 to
identify, assess and evaluate the outcome of the impact the intervention has achieved.


- To contact all families to promote the services available in the Children’s Centre reach area
including early year’s provision, health, family support, and employment related services.
- To provide, in partnership with health and other agencies, a home visiting family support service
to those identified as needing additional support, with the aim of enabling them to access group
services within the centre.
- To plan, develop and evaluate activities within the Children’s Centre reach area to support
Father’s in their role within their family and the community and encourage their involvement in
all aspects of the Children’s Centre, in response to local consultation.
- To plan, implement and evaluate an outreach service for parents in targeted groups and parents
to be, encouraging their involvement in all aspects of the Children’s Centre in response to local

- To plan, evaluate, set up and deliver a range of activities for children, families and carers within
the Children’s Centre reach area based on the core purpose of Children’s Centres to support the
developmental needs of young children ensuring that up to date evidence based practice
methods are used.
- To keep accurate and safe records adhering to relevant policies regarding confidentiality and
information sharing and take part in appropriate supervision.
- To be responsible for keeping up to date with and adhering to all relevant policies, procedures
and multi-agency working protocols related to the post, including Lone worker training.
- To facilitate, in partnership with other practitioners and agencies, a range of outcome based
family learning and parenting programmes within the Children’s Centre reach area
- To attend relevant meetings and training, some of which may be out of normal working hours.
- To keep up to date with best practice and support continuous professional development.



A full and relevant NVQ level 3 or equivalent in early years, childcare or
health and social care.
Hold, or be prepared to work towards, an NVQ level 3 in parenting.


 Understanding of the need for inclusive quality community and family
support services.
 Awareness of the roles and responsibilities of other agencies and
professionals working with all children and families.
 Understand the issues faced by Surrey’s diverse communities and barriers
to inclusion.
 Understanding of Early Years Foundation Stage and other relevant early
years legislation.
 Knowledge of the importance of play and the developmental needs of
children from birth to five years.
Understanding of Early Help Assessment (Formally the Common
Assessment Framework) and Safeguarding procedures
An Awareness of Evidence Based Practice


A good level literacy and numeracy.
Competent IT skills including the use of databases and other relevant
Good organisational skills to ensure that Children’s Centre priorities are

 Good interpersonal skills combined with the ability to work independently and effectively within a team.  Ability to work, empathise and communicate effectively with all sections of the community.  Ability to manage difficult conversations and complex situations. Ability to deliver family focused activities.  Understanding of the need to attend professional supervision. Desirable: Ability to use solution focused approaches.


Essential: Significant experience of working with children and families Experience or an understanding of multi-agency working Experience of developing positive working relationships with a range of service users. Experience of delivering a range of support services to children and families, for example Parenting Interventions.

Desirable:  Experience of developing new support services for children and families.  Experience of delivering parenting courses.  Experience of working with user groups who traditionally do not access services. 


Essential: Commitment to supporting inclusive services. Commitment to Equal Opportunities. Ability and willingness to attend evening and weekend meetings if and when required. Full driving licence and use of car. Commitment to continuous personal development