Water Treatment Application Engineer

London (Greater)
28 Mar 2018
25 Apr 2018
Contract Type
Full Time

New opportunity not to be missed! Ecolab have an exciting opportunity for a Water Treatment Application Engineer to join the team working in the North London region. You will join us on a full time, permanent basis and will receive a competitive salary plus benefits.

Nalco, an Ecolab Company, is looking for a Water Treatment Application Engineer to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

Job Description

- Ensures compliance with all Nalco Water Health, Safety and Environmental Policies

- Build strong relationships with the customer contacts.

- To work under the direction of the Account Manager and ensure the high value focused service is completed.

- Ensure the specific service plans are executed correctly as per the requirements.

- Communication of the service reports directly to the customer and the Account manager ensuring actions noted along with consequences.

- Monitor and order chemical stocks as required to ensure no stock outages.

- Prepare information to support Business reviews.

- Supporting the sales organisation, liaising with customers, sales reps in field and Corporate Account Manager to  deliver a high quality customer focused service key to customer retention.

- Ability to work on dosage and control equipment and effect minor repairs to ensure operational ability is maintained

- Responsible for working independently or with the Area team to deliver high quality value based analytical service on cooling/ Boiler/ waste water and process systems associated with the above industries.

- Ensuring compliance to all contractual KPI’s are achieved and feedback to the Account Manager accordingly.

- Ability to plan their own time and work in an efficient and effective manner with a customer focus whilst always putting safety first.

What’s in it for you:

- You will join a large growing company and work with some of our leading customers

- Flexible, independent work environment where you will plan your own schedule

- Access to best in class resources, tools, and technology

- Enjoy a paid training program allowing you to learn from successful professionals

- Comprehensive benefits packages in line with market and industry standards

- Receive a company service vehicle for business & personal use

- Opportunity for a long term, advanced career path in service, sales, corporate accounts or management

- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What you will do as the Water Treatment Application Engineer:

- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans

- Assist Sales Representatives with plant surveys of prospective customers

- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives

- Provide technical support to customers; identifying and resolving customer pain points, escalating as required

- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;

- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities

- Follow Ecolab safety guidelines and incident reporting requirements

Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.

This position requires successful completion of the in-field and classroom training program to maintain employment.

Water Treatment Application Engineer minimum qualifications:

- Bachelor’s degree or equivalent in Chemistry

- 2 years of technical service or field sales support experience

- Must have a valid Driver's License

- Experience working with Microsoft Office Suite

Water Treatment Application Engineer preferred qualifications:

- Water treatment or specialty chemical industry experience;

- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.

- Ability to sell value-added products to customers.

- Carry aptitude and confidence to deal with large national and multi-national customers

- Strong mechanical aptitude

- Experience working with MS Excel Spreadsheets.

If you are looking for your next challenge as a Water Treatment Application Engineer then we want to hear from you, please click APPLY!