Water Treatment Application Engineer

Recruiter
Ecolab
Location
London (Greater)
Salary
Competitive
Posted
28 Mar 2018
Closes
25 Apr 2018
Contract Type
Permanent
Hours
Full Time

New opportunity not to be missed! Ecolab have an exciting opportunity for a Water Treatment Application Engineer to join the team working in the North London region. You will join us on a full time, permanent basis and will receive a competitive salary plus benefits.

Nalco, an Ecolab Company, is looking for a Water Treatment Application Engineer to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

Job Description

- Ensures compliance with all Nalco Water Health, Safety and Environmental Policies

- Build strong relationships with the customer contacts.

- To work under the direction of the Account Manager and ensure the high value focused service is completed.

- Ensure the specific service plans are executed correctly as per the requirements.

- Communication of the service reports directly to the customer and the Account manager ensuring actions noted along with consequences.

- Monitor and order chemical stocks as required to ensure no stock outages.

- Prepare information to support Business reviews.

- Supporting the sales organisation, liaising with customers, sales reps in field and Corporate Account Manager to  deliver a high quality customer focused service key to customer retention.

- Ability to work on dosage and control equipment and effect minor repairs to ensure operational ability is maintained

- Responsible for working independently or with the Area team to deliver high quality value based analytical service on cooling/ Boiler/ waste water and process systems associated with the above industries.

- Ensuring compliance to all contractual KPI’s are achieved and feedback to the Account Manager accordingly.

- Ability to plan their own time and work in an efficient and effective manner with a customer focus whilst always putting safety first.

What’s in it for you:

- You will join a large growing company and work with some of our leading customers

- Flexible, independent work environment where you will plan your own schedule

- Access to best in class resources, tools, and technology

- Enjoy a paid training program allowing you to learn from successful professionals

- Comprehensive benefits packages in line with market and industry standards

- Receive a company service vehicle for business & personal use

- Opportunity for a long term, advanced career path in service, sales, corporate accounts or management

- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What you will do as the Water Treatment Application Engineer:

- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans

- Assist Sales Representatives with plant surveys of prospective customers

- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives

- Provide technical support to customers; identifying and resolving customer pain points, escalating as required

- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;

- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities

- Follow Ecolab safety guidelines and incident reporting requirements

Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.

This position requires successful completion of the in-field and classroom training program to maintain employment.

Water Treatment Application Engineer minimum qualifications:

- Bachelor’s degree or equivalent in Chemistry

- 2 years of technical service or field sales support experience

- Must have a valid Driver's License

- Experience working with Microsoft Office Suite

Water Treatment Application Engineer preferred qualifications:

- Water treatment or specialty chemical industry experience;

- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.

- Ability to sell value-added products to customers.

- Carry aptitude and confidence to deal with large national and multi-national customers

- Strong mechanical aptitude

- Experience working with MS Excel Spreadsheets.

If you are looking for your next challenge as a Water Treatment Application Engineer then we want to hear from you, please click APPLY!

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