Retail Store Manager - Cumbernauld (40 hours)
We're EE, home to Britain's first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating a culture that makes EE an even better place to build a career. Our high street stores are where the real action is. And there couldn't be a better time to join us.
Face-timing long-lost aunts in the States. Streaming boxsets on the go. Sending a tweet a minute. Whatever our customers want to do, our retail teams are working hard to help them get connected. As a super Store Manager, you'll know everything there is to know about creating amazing retail experiences and running a tight commercial operation. But while knowing how to manage stock and seize a promotional opportunity is important, it's brilliant leadership that's at the heart of this role. Heading up one of our stores, you'll drive and develop your team to achieve phenomenal sales through the highest standards of customer care - ensuring they smash their targets, wow our customers and keep them coming back for more.
What you'll do:
- Be accountable for the overall commercial performance of your store
- Get the best out of every team member by listening, coaching, supporting and developing them
- Create an environment in which customers feel welcome and comfortable - delivering a brilliant customer experience and making sure our service never dips below sensational
- Stay up to date with our products and make sure your team have the support, tools and information they need to maintain their own knowledge
- Look for ways to ways to reach out and connect with the local community.
- Have previous retail management experience necessary to run the whole store
- Have strong people management experience and know how to carry out personal development plans, staff training sessions and performance management
- Know how to create a real buzz around sales to get your team charging through their targets
- Know all about the operational nuts and bolts that hold a store together
- Have a personal interest in communications technology.
You might even:
- Know a thing or two about the overall telecoms sector.
What's in it for you:
- Competitive salary, with the opportunity to earn significantly more depending on your team performance and how you drive the success
- Healthcare cash plan
- Great career progression
- 75% discount on your personal EE mobile phone package
- 30% Friends and Family discount from day one (conditions apply)
- 25 days' holiday (pro-rata).
At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants, generous maternity and paternity leave, and benefits such as childcare vouchers for parents. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
For more information and to apply, please click the 'apply' button.