Database Marketing Administrator

Newcastle Upon Tyne
23 Mar 2018
20 Apr 2018
Contract Type
Full Time

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Database Administration

?? To deliver database administration routines to required standards & deadlines.

?? Delivery of Group Ongoing Database Cleansing Program on various different Database environments

?? Generation of reports

?? Delivery of Daily update routines.

?? Update customer and vehicle records where required

?? Resolution of any branch requests or issues.

?? Preparation of telephone lists for branches for prospecting

?? Act upon Database Reports

?? Act upon Returned Mail

?? Administer database growth

Direct Mail

?? To deliver regular communications support using 3rd party suppliers to standards & deadlines.

?? Effective communication skills to organise and coordinate data through to dispatch of message to customers

?? Operation of Printers and Insertion Machines

Customer Satisfaction

?? To deliver the highest level of customer satisfaction.

?? Ensure that customer requests are clarified before accepting the task

?? Agree deadlines with the customer and ensure that they are kept up to date with progress

General Administration

?? To deliver administration support function for department

?? Administer Postal Service

?? Administer incoming invoices

?? Reporting on activity

Self Development

?? Proactively seek to improve own skills and take ownership of self-development. Actively seeking 360-degree feedback.

?? Keeps up to date with knowledge and actively takes part in continuous development.

?? Develops duties and responsibilities to suit the needs of the marketing department.

Working with others

?? Coaches and supports colleagues, to develop positive and mutually supportive relationships.

?? Takes ownership of problems

?? Foster a Positive Working Environment and 'Can' do Culture'

?? Establish, maintain and support the delivery of effective communications and relations.

?? Positive promotion of the CC to the rest of the group and to visitors

?? Identify Areas For Improvement in process and performance

So what do we need from you?!

* Administrative Background

* Excel experience moderate to confident

* PC Literate (Including Microsoft Packages)

* General Office equipment (i.e. telephone, photocopiers, printers, fax machines, internet)

* Keyboard skills

* PC Literate (Including Microsoft Packages)

* Communication

* Team Worker

* Time management

* Customer Focused

* Organisation

* Attention to Detail

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.