Customer Service Advisor

A UK based logistics company that are a market leader who provide cost effective and on time distribution. A financially stable organisation that are growing and offer a friendly, busy and interesting opportunity.

You will be dealing with customers over the phone, tracking deliveries, dealing with customer enquiries and delivery problems, liaising with internal departments to ensure the smooth running of orders and deliveries, liaising with Account Managers and ensuring despatch of returns to customers and offering a high quality service.

We are looking for candidates with a passion for customer service, you will be organised and have a good attention to detail with excellent customer service and communication skills.

You will have an Administration and Customer Service background, with intermediate skills in Excel and Word, be calm under pressure and work well within a team.

The hours are on a rotating shift pattern of 8 to 16, 9 to 17 and 09 to 18 with 1 hour for lunch company are offering a competitive remuneration package of £20250 per annum, plus a £300 annual bonus, plus pension, 20 days holiday which rise with the length of service and opportunities to develop and progress.

So not to miss out send your CV to Sonia. Please send ypur CV tos
Alternatively please call Sonia on 01727 812212