1st Line Support Engineer - London, SE16 2UN

1st Line Support Engineer - London, SE16 2UN
Salary: £21,000 per annum
Holiday: 20 days per annum (+ bank holidays)
Contract Type: Permanent (3 Month initial probation)
Working Hours: Monday-Friday 9am-6pm

We are seeking a motivated 1st Line Support Engineer to join our small helpdesk team and support our portfolio of small business clients remotely and on-site. The ideal candidate will have excellent verbal and written communication skills, attention to detail and will be highly organised.

The ideal candidate will be a keen learner with the ability to grasp new technologies and procedures quickly.

Roles

• Provide remote and on-site 1st line support to our clients
• To assist with monitoring client networks daily, ensuring appropriate action is taken to remedy faults identified
• To take ownership of routine checks and maintenance on client networks
• To keep abreast of modern technologies

Experience/Skills Required

• Previous experience in a 1st Line Support role
• Windows 7, 8 and 10
• Office 2010 onwards
• Microsoft Outlook 2010 onwards
• Basic understanding of LANs
• Experience providing remote support essential
• Excellent written and verbal communication skills
• Strong organisational skills
• Attention to detail

Beneficial Skills (not essential)

• Previous experience supporting executives
• Experience configuring small business routers and firewalls
• Office 365
• Windows Server & Active Directory
• Experience upgrading/replacing components in computers or laptops

Please submit your details via the apply button today to be considered for this role