Receptionist - Doncaster

Doncaster, South Yorkshire
£18,000 per annum
22 Mar 2018
19 Apr 2018
Contract Type
Full Time
Position: Receptionist
Location: Doncaster
Job type: Permanent

The role is a front line, customer facing position which requires a high level of professionalism and diplomacy. Deals with all calls and visitors appropriately and efficiently and always in a courteous manner ensuring that they receive the best possible first impression of the Company. Responsible for carrying out a range of administrative and general assistance duties, so a flexible and helpful approach and the ability to prioritise is required.

Duties include:
Answer and transfer all incoming calls, taking messages and passing them on
Welcome all visitors and ensure health and safety procedures are followed for all visitors
Open, sort and distribute all post
Frank all post and organise special deliveries to meet daily collection deadlines
Organise and prepare refreshments for visitors/meetings, including clearing up
Replenish company catering provisions with weekly shopping trips
Assist with Factory Visits administration
Provide support to the Marketing Department with distributing mail shots, bulletins etc to retailers
Assist the Finance department with collation and posting of monthly statements
Provide general administrative assistance as required, eg photocopying, assisting the Sales Secretaries, inputting data in spreadsheets etc
Organise showroom tours for end users via Retailers by arranging tour guides and scheduling appointments in showroom tour calendar
Liaise with the franking machine supplier and Royal Mail for all aspects of franking supplies, deliveries etc
Assist with Product Launch and other customer events as required
Undertake Fire Warden and First Aid duties (as and when required)
Manage a small amount of petty cash

The Person must possess the following:
Proven practical experience on a busy Reception utilising a busy multi-line switchboard (current system Avaya – IP Office)
Experience of electronic franking machines (Pitney Bowes Connect+ 500W) and good working knowledge of UK postal and delivery systems
IT literate including experience of using Microsoft Office Suite, in particular Outlook, Word and preferably Excel.
Excellent communication, interpersonal skills and telephone manner
Smart, articulate and presentable – represents the “Face” of Omega plc
Flexibility and the ability to maintain calm and level headed under pressure
Full driving licence - Must be prepared to drive a variety of company cars on a regular basis for varying errands
Typing skills essential
First aid and/or Fire Warden trained/qualified or willing to be trained
Must be able to provide cover for holidays and sickness, covering hours between 8.00am and 5.00pm sometimes at short notice

Excellent customer service skills, professionalism, smart and presentable

If you have further inquiries about this role, please don’t hesitate to contact our office at: 02033-71-7671