Lasting Power of Attorney Specialist

Lasting Power of Attorney Specialist
Leeds, West Yorkshire 

Do you have a great telephone manner and an interest in law? Want to join a forward-thinking organisation as a Lasting Power of Attorney Specialist and become an advisor in a key legal field? If so, read on. 

About Us: 

We are Age Partnership, a leading provider of retirement solutions for the over 50s. Since 2004 we have been helping current, and soon-to-be, retirees make the most of their finances, enabling them to enjoy their retirement. 

One of our services helps customers to create a Lasting Power of Attorney (LPA). An LPA is an important legal document that allows individuals to choose other people to make decisions on their behalf. Setting up an LPA is a significant step that helps to provide individuals and their families peace of mind and protection in the future. 

Now, we’re looking for an individual with experience of providing outstanding customer service to join us as a Lasting Power of Attorney Specialist.

The Benefits: 

- Salary of £20,000 
- Bonus (OTE £28,000) 
- Life assurance 
- Cash healthcare plan 
- Childcare vouchers 
- Cycle to work scheme 
- Free parking 
- Gym discounts 
- 25 days’ holiday plus Bank Holidays and your birthday off 

Here at Age Partnership, customer service is everything. We’ve been ranked as number 1 in financial services for customer experience by Investors in Customers and you will play a key role in helping us to maintain our outstanding levels of service. 

Within a supportive and team-oriented environment, you’ll have the chance to undertake excellent training and exponentially increase your legal knowledge. 

The Role: 

As a Lasting Power of Attorney Specialist, you’ll provide advice and guidance to customers looking to create an LPA. 

Joining our Wills and Power of Attorney Team, you will: 

- Establish contact with potential customers and provide them with information in-line with their objectives and circumstances 
- Analyse customer’s requirements to identify the best solution for their needs 
- Maintain records in-line with our procedures 
- Communicate with customers regarding the outcome of application processing 
- Develop strong working relationships with external providers 

About You: 

To join us as a Lasting Power of Attorney Specialist, you’ll need: 

- Previous phone-based experience 
- Experience of working to targets 
- Excellent communication skills 
- A strong work ethic 
- The willingness to learn and grow your skill-set 

Ideally, you’ll have a degree level qualification, but this isn’t essential. 

Other companies may call this role Customer Service Advisor, Trainee Legal Advisor, Junior Legal Advisor, Trainee Lasting Power of Attorney Advisor or Trainee LPA Advisor. 

Webrecruit and Age Partnership are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking a fresh, new challenge as a Lasting Power of Attorney Specialist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.