Software Engineer

Recruiter
Hiring People
Location
Cambridge
Salary
£25k - 30k per year + Benefits
Posted
21 Mar 2018
Closes
18 Apr 2018
Ref
ARC61
Contact
Hiring People
Sectors
IT
Contract Type
Permanent
Hours
Full Time

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Software Engineer

Our clients currently have an exciting new opportunity for a Software Engineer to join their team.

The company operates a rich technology stack based around the Salesforce platform with solutions built up through Salesforce technologies, the company proprietary managed packages, standard configuration components and customer specific configuration and integrations. 

Our Software Engineers play a crucial role in ensuring that our customer environments are effectively managed. You will be responsible for making sure that updates are deployed through a reliable and efficient process. Along with this, you will also ensure a high level of customer satisfaction through regular product updates and clear communications. 

You will be part of a small team who work closely together however at times will also be required to work independently on specific requests. You will also be responsible for suggesting changes and improvements to the tools we use to increase business benefits as well as being able to demonstrate how the technology can help deliver this.

What you'll be doing

Environment Administration

Follow the instructions and set up environments according to internal and customer requirements.

Implementation Deployments

  • Plan and perform deployments carefully, uncovering hidden complexities and dependencies between tasks. 
  • During the process, use off the shelf tooling (like GearSet, GIT, DataLoader, ChangeSets and Salesforce Environment Hub) and your own development skills to automate as much as possible of the repetitive / repeating tasks and sustain a focus on achieving ever quicker, more reliable and better managed deployments. 
  • Act as a custodian / guardian of product quality and work with the QA Release Manager to ensure that appropriate testing and checking is performed at the various stages by product owners and customers.
  • Analyse and troubleshoot deployment issues in a timely manner.
  • Help Implementation team to onboard new customers. 

    • Product Upgrades and Patches

  • Perform upgrades and deploy patches to a customer’s existing environments and products whilst ensuring users disruption is minimised.
  • Complete any necessary data migrations / updates to ensure integrity is retained when data model changes are required.
  • Maintain a good level of communication with customers throughout the process. 

    • Continuous improvement

  • Liaising with product & QA teams - maintain good deployment notes and records as well as suggesting appropriate improvements.  
  • When performing Upgrades / patches / new deployments ensure historical configuration is respected or upgraded.

    • What they need from you

  • 1+ years of relevant experience in SDLC / Agile projects as a Developer, Administrator or Tester 
  • Logical approach and process, with attention to detail. 
  • Ability to explain technical steps and/or issues to customers clearly and agree pragmatic routes forward 
  • Excellent problem solving skills within complex and interconnected technical environments. 
  • Ability to work well with others and by self and be responsible for managing a backlog of deployment tasks efficiently. 
  • Flexibility to work weekends and evenings due to the nature of the role as most upgrades will be done outside of normal client working hours.

    • What they'd like from you

  • Commercial experience of software or database deployment within an enterprise environment 
  • Experience deploying software and software configurations within a PaaS / SaaS environment 
  • Experience of administering a full range of client-specific instances / environments from Development to Live / Production 
  • Track record of using off-the-shelf tools to automate manual deployment steps
  • Software implementation and (customer) configuration experience 
  • Software development experience 
  • Knowledge of local authority services
  • Salesforce Experience

    • About our client

    "We’re a growing software and consultancy company working hard to keep the entrepreneurial fun atmosphere of a start-up. We always aim to be a company people want to work for.  Our software is developed using agile methodologies, working closely with our public sector customers  Ideas and inspiration come from all staff regardless of role. Guilds provide an easy way to expand knowledge and experience outside of standard departments.  We partner with the best in the business, including Salesforce and Amazon Web Services. We’re the first UK based company to be named AWS Government Competency Partner, recognising our expertise within the public sector.  Winner of the Barclays Small Business Excellence Awards 2016, which is given to companies that have displayed outstanding innovation, product, quality, service, imagination, marketing and managerial skills.  Winner of the European IT Excellence Award in 2016 for Customer Solution, which is given to companies that demonstrated how carefully they have been listening to their customers and building solutions that do make a difference."

    Formal benefits: 

    • Health insurance (for you and your family) 
    • Medical cash back plan (for you and your family) 
    • Life insurance 
    • Pension Scheme - fund match up to 3% 
    • Competitive salary 
    • 25daysholiday
    • Holiday Buy/Sell Scheme of up to 5 days
    • 35hr week with flexitime and working from home

    Culture benefits

    • Feel good: all staff work with the knowledge that our products help the public sector to perform better.  
    • Career development: all staff determine their own career development with support from managers.
    • Friendly environment: we have a stimulating, fun, collaborative and entrepreneurial environment where people are highly valued.  Joining Arcus means you’ll be joining a 'family' rather than just another company.
    • Snacks: we provide free fruit and healthy snacks along with a wide range of beverages.
    • Social club & events: we are a friendly bunch and believe that an active social life is important so we have a comprehensive social calendar. Whether you’re into music, sport, or board games there’ll be an activity for you

    How to Apply

    Please click on the link provided and you will be redirected to our client’s website to apply directly.

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