Brook Street

Medical Receptionist

Brook Street
City of London, London, England
£20000 - £22000 per annum
21 Mar 2018
18 Apr 2018
London Metro Team
Contract Type
Full Time

I am currently recruiting for a passionate Medical Receptionist to join a small admin team within a busy private practice based on Harley Street.

The job duties entail:

-To deal with all enquiries both in person and on the telephone in a polite and professional manner

-Transfer calls as required

-To arrange appointments for all patients in accordance with centre protocols, utilising the centre's computerised patient administration system

-Send out appointment confirmations and supporting information to patients

-Obtain pre-authorisation from private medical insurance companies for insurance covered scans

-Liaise with external partners to organise specific appointments

-Conduct courtesy calls and send out reminders to patients

-Greet all patients and visitors on arrival at the centre

-Communicating with other departments on patient and visitor arrivals

-Ensure accuracy of patient details and that required paperwork is completed

-Respond to email and website enquiries

-Chase referral letters

-Chase outstanding accounts

-Keep the reception area clean and tidy at all times

-Ensure waiting areas, corridors and stairs are kept tidy and free from hazards

-Assist other departments as required at the discretion of reception manager

General office duties:

-Taking payments

-Updating patient records

-Unlocking / locking gate

-Preparing daily sheets

-Preparing patient questionnaires for next day

-Cover for healthcare assistant for patient refreshments

The Ideal candidate will possess the following:

- 2 years Reception/Admin experience within a private medical sector

- A flexible approach and can do attitude

- Comfortable dealing with money and card payments

- A competent IT user

If this sounds like a job you would be suited for please apply now!