Medical Receptionist
- Recruiter
- Brook Street
- Location
- City of London, London, England
- Salary
- £20000 - £22000 per annum
- Posted
- 21 Mar 2018
- Closes
- 18 Apr 2018
- Ref
- LMT/930570
- Contact
- London Metro Team
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
I am currently recruiting for a passionate Medical Receptionist to join a small admin team within a busy private practice based on Harley Street.
The job duties entail:
-To deal with all enquiries both in person and on the telephone in a polite and professional manner
-Transfer calls as required
-To arrange appointments for all patients in accordance with centre protocols, utilising the centre's computerised patient administration system
-Send out appointment confirmations and supporting information to patients
-Obtain pre-authorisation from private medical insurance companies for insurance covered scans
-Liaise with external partners to organise specific appointments
-Conduct courtesy calls and send out reminders to patients
-Greet all patients and visitors on arrival at the centre
-Communicating with other departments on patient and visitor arrivals
-Ensure accuracy of patient details and that required paperwork is completed
-Respond to email and website enquiries
-Chase referral letters
-Chase outstanding accounts
-Keep the reception area clean and tidy at all times
-Ensure waiting areas, corridors and stairs are kept tidy and free from hazards
-Assist other departments as required at the discretion of reception manager
General office duties:
-Taking payments
-Updating patient records
-Unlocking / locking gate
-Preparing daily sheets
-Preparing patient questionnaires for next day
-Cover for healthcare assistant for patient refreshments
The Ideal candidate will possess the following:
- 2 years Reception/Admin experience within a private medical sector
- A flexible approach and can do attitude
- Comfortable dealing with money and card payments
- A competent IT user
If this sounds like a job you would be suited for please apply now!