Retail Operations Assistant

Scunthorpe, Lincolnshire, England
Up to £17000.00 per annum
21 Mar 2018
18 Apr 2018
2M Employment Solutions
Contract Type
Full Time

Retail Operations Assistant
Based Scunthorpe
Fixed term contract 12 months
£17,000 pa + benefits

Job Purpose: To efficiently deal with all Retail Operation administration tasks supporting all three Business Units
Reports to: Head of Retail Operations

Key Result Areas:

* Ensure the management team are provided with reports, statistical information and admin support.

Job Knowledge:

* Knowledge of all in-house systems relevant to the department.
* Nisa company knowledge essential.

Main Responsibilities:

* Attend internal/external meetings, record minutes when required.
* Weekly monthly, quarterly, adhoc reports for all business units.
* Effectively co-ordinate and schedule internal and external meetings.
* Assistance with new departmental projects and process improvements.
* Ensure Retail Development Manager diaries are completed correctly and are communicated.
* Updating attendance system and holidays for the field based teams.
* Ensure that the Shared Services planning calendar is complete and captures all events, Business Unit, Board, & Manco meetings.
* Book travel arrangements for the Management team and field based staff.
* Cross train within the Retail Operations department to enable support and holiday cover for the department.
* Provide adhoc assistance to member support to ensure team deadlines are met.
* To provide an effective communication link between the field based team - including the Regional Retail Managers, Retail Development Managers, Store Development Managers, Fresh Food Development Managers.
* Provide effective support in relation to dealing with member enquiries.


* Excellent interpersonal skills, with internal colleagues, internal partners and members.
* First class verbal and written communication skills.
* Organised.
* Excellent Excel, Microsoft office skills.
* Ability to work under pressure and to tight deadlines imposed by the business.
* Effective team player.
* Professional and presentable.
* Excellent attendance record.
* Consistent high level support.

In order to apply for this role, please click 'Apply' to continue your application. Please ensure you include details of your current remuneration package.

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