Service Account Coordinator

Search Account Coordinator
Manchester

Brook Street is currently working on behalf of our Global IT Client to recruit a Service Account Coordinator. This is a contract role based in Manchester to start ASAP until June 2018 with potential to be extended to 18 months.

Role Purpose
We are looking for a problem solving data analyst with great attention to detail and a strong desire to learn and adapt in an evolving environment.
Our new colleague would be responsible for supporting a broad team across varying tasks including report creation, process adoption and surfacing opportunities.

Key Accountabilities

" Create and suggest Search account optimisations using Bing Ads tools and utilising often complex corresponding data in Excel
" Solve customer problems by escalating to and collaborating with support engineers and other internal partners
" Daily task management, setting expectations and outlining realistic completion times with team members
" Work closely with Account Managers and Account Executives, enabling timely responses to customer requests
" Follow current task-management processes and help foster innovation in tools and processes to make the team more effective and efficient
" Perform to high standards in a highly pressurised but fun and collaborative environment

Key Success Criteria
" Knowledge of Microsoft Excel (Formulas, V-lookups, Pivot tables, etc.)
" An understanding of paid search industry
" Excellent written and oral communication skills
" Strong organizational, issue resolution, and decision-making skills
" Ability to be flexible and quickly adapt to changing business needs and processes
" A positive and creative `can do` attitude with a strong work ethic
" Self-motivated and willing to contribute ideas

Salary: up to £36,000 per annum plus benefits and end of contract bonus
Location: Manchester
Application Deadline: 9 am Friday 23th March 2018