Receptionist (Hotel, Front of House) LOCK61501

As a boundary pushing, growing aparthotel brand our Client is passionate about looking after and hosting their guests as an extension to the hospitality they would offer at home. 

At Locke you will be responsible for ensuring that all of their guests receive a Locke-Loving Welcome and that their stay is an enjoyable and comfortable one. 

Whilst carrying out all of the essential stuff, you will be instrumental for the success of their guest experience. Having a great knowledge of  fun things to do in and around is helpful but not essential – they’ll help train, develop and coach you to ensure that their guests have a memorable stay and come back another day.

They have a great opportunity for a House Host / Receptionist to join them where you will be a key member of the reception team, delivering excellent customer service and being the “go to” person for guests, contractors and visitors. Managing reservations and queries and supporting the Front of House Manager, you will help provide a memorable service at every stage of the guest journey!

All they are looking for is someone who has excellent customer services skills, who is proficient in written and spoken English, and who has a high attention to detail. With previous experience in a customer focussed role (such as hospitality or retail), a capability with IT systems and a flexible approach to working hours, this is a great opportunity to come and be part of the Locke brand! Having the ability to speak Mandarin is preferable but not essential.

This is a permanent full time position where you will work 5 days a week on a rotation which will include weekends and bank holidays.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.